Make Ready Hub Co-ordinator

NHS; City Of London; On-site; GBP 27,000 - 31,000; Full time

Job summary

A prominent healthcare provider in London seeks a Supervisor for the Make Ready Hub to manage a team ensuring vehicles are clean, stocked and ready. This role requires strong leadership, time management skills, and experience in a supervisory position. Candidates must hold a manual driving license and be adept in communications, with a focus on delivering excellent patient care.

Qualifications

• Must have a manual driving license with no more than 3 penalty points.
• Minimum of 2 years supervisory experience.
• IPC trained and knowledge of H&S and COSHH.

Responsibilities

• Supervise a team of Make Ready Technicians.
• Ensure timely replenishment of equipment and consumables.
• Maintain records for governance assurance like vehicle movement logs.

Skills

Communication skills

Team management

Time management

Education

Current UK full manual licence

Provisional C1 category on driving licence

Good standard of written and verbal English

Job description

To deliver the provision of services within the Make Ready Hub delivering excellent clinical care for patients by ensuring the right equipment, products and vehicles are available at the right place, at the right time.

Supervise a team of Make Ready Technicians (MRT) to carry out cleaning, refuelling, movement and restocking of front line vehicles.

Supervise a team of Make Ready Technicians (MRT) to pack consumables into pouches, using defined processes.

The post holder will be required to utilise the asset management system (Pro Cloud) to ensure timely replenishment of equipment and consumable items, assign assets to vehicles, and record vehicle preparations.

The post holder will be required to ensure consumable items are replenished over a number of remote sites, to minimise operational down-time for ambulance operational colleagues restocking

To interpret detailed information using Trust electronic systems such as Current Status and the Business Intelligence (BI) Portal, and use this data to allocate tasks to the MRT and vehicles for operational use.

To maintain regular contact with Group Management Teams, Fleet, Logistics, Workshop staff and other central support functions to resolve issues that may be complex, to maximise patient facing time for ambulance operation colleagues.

Please be advised this advert may close early if we receive high number of applications.

Main duties of the job

On a shift by shift basis organise the team and work schedule to ensure delivery of clean fully stocked and refuelled vehicles; to deliver routine and planned activities. Allocate tasks to team members in a fair and equitable way and ensure they are completed to standard. Communicates work procedures, assisting with induction of new staff, maintains working relationships with own and other departments, trains and motivates staff to achieve objectives. Proposes changes to support service improvement and development. To plan ahead to ensure there are sufficient staff and made ready vehicles to meet the operational requirements. Ability to self-manage workload and priorities without direct supervision

Please review the job description attached to find the full list of the role & responsibilities

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care- delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London- using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job responsibilities

To deliver the provision of services within the Make Ready Hub delivering excellent clinical care for patients by ensuring the right equipment, products and vehicles are available at the right place, at the right time.

• Supervise a team of Make Ready Technicians (MRT) to carry out cleaning, refuelling, movement and restocking of front line vehicles.
• Supervise a team of Make Ready Technicians (MRT) to pack consumables into pouches, using defined processes.
• The post holder will be required to utilise the asset management system (Pro Cloud) to ensure timely replenishment of equipment and consumable items, assign assets to vehicles, and record vehicle preparations.
• The post holder will be required to ensure consumable items are replenished over a number of remote sites, to minimise operational down-time for ambulance operational colleagues restocking
• To interpret detailed information using Trust electronic systems such as Current Status and the Business Intelligence (BI) Portal, and use this data to allocate tasks to the MRT and vehicles for operational use.
• To maintain regular contact with Group Management Teams, Fleet, Logistics, Workshop staff and other central support functions to resolve issues that may be complex, to maximise patient facing time for ambulance operation colleagues.
• To use creativity, imagination and innovative ideas to resolve vehicle and equipment resourcing issues and challenges, which prevent the Service from providing high quality patient care.
• To use communication systems and advanced keyboard skills alongside knowledge and understanding of Trust systems which allow monitoring of fleet and equipment availability
• To analyse and collate information in real time to report on actual and predicted vehicle demand, using own judgement to initiate improvements with stakeholders to initiate improvements in availability where deficiencies identified
• Have ability to understand and manage frequently changing information to respond to conflicting priorities.
• Maintain accurate records for governance assurance such as vehicle movement logs, staff sign-on registers, audits and inventory reports.
• The post holder will ensure that vehicles are deep cleaned to standard and in accordance with service scheduling.
• Perform any other duties commensurate with the grade.

Person Specification

Qualifications

• Current UK full manual licence WITH no more than 3 penalty points
• Provisional C1 category on driving licence
• Good standard of written and verbal English
• Must be willing to undertake any training as required by LAS

Experience

• Previously undertaken Technician role or similar, including sufficient experience in vehicle deep cleaning and functional testing of medical equipment
• Ability to build up good relationships with internal customers and staff at all levels and deal with staff issues in sensitive manner
• Ability to organise and train others
• Ability to manage time management issues
• Minimum of 2 years supervisory experience

Knowledge

• Excellent communication and organisational skills with strong attention to detail
• A leader and team player with good interpersonal skills
• Excellent command of Information Technology and proficient in the use of MS Office
• IPC trained, H&S knowledge and COSHH understanding
• Working knowledge of healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a yearPer annum (HCAS dependent on location)