Major Works Director

Otis; Dartford; On-site; GBP 200,000 +; Full time

Job summary

A leading lifts company seeks a Director for its Major Works division in Dartford. The role involves strategic leadership, sales growth, and project delivery within the lift and construction industry. Ideal candidates will have a proven track record in senior leadership, full P&L accountability, and an ability to drive profitability while ensuring a safe working environment. This position offers opportunities for professional growth in a dynamic sector.

Qualifications

• Proven track record in a senior leadership role within the lift or construction industry.
• Experience in both sales and project delivery.
• Strong ability to attract new business and talent.

Responsibilities

• Define and execute the strategy for the Major Works division.
• Build and lead a high-performing sales and delivery team.
• Ensure customer satisfaction and responsiveness throughout all phases of project work.

Skills

Senior leadership experience in lift/construction industry

Strong industry network

Full P&L accountability

Leadership and team‑building skills

Excellent commercial acumen

Customer-focused relationship-building

Job description

Date Posted: United Kingdom

Location: Liftec Express Dartford Regus Admirals Park Victory Way Dartford DA2 6QD

Leadership & Strategy

Define and execute the strategy for the Major Works division in line with company objectives.

• Build and lead a high-performing sales and delivery team instilling a culture of ownership, accountability and excellence.
• Attract, retain and develop top industry talent leveraging networks and reputation.
• Foster a safe working environment with field safety, employee wellbeing and sustainable product design solutions embedded within all interactions.

Sales & Business Development

Drive the growth of the Major Works portfolio by developing strong relationships with consultants, contractors, developers and key accounts.

• Ensure the team builds and converts a healthy pipeline of opportunities across modernization and new installations.
• Personally lead strategic bids and negotiations for major projects ensuring profitable growth.

Project Delivery & Operations

Oversee the execution of all Major Works projects ensuring safety, quality and on-time delivery.

• Implement robust governance controls and reporting to ensure projects meet financial and operational targets.
• Drive continuous improvement in processes reducing delays, overruns and rework.
• Ensure customer satisfaction and responsiveness for clients throughout all phases of project work, including periodic reviews of the quality management system and root cause analysis assessments.

Financial Performance

• Full P&L responsibility for the Major Works division.
• Ensure accurate forecasting, budgeting and margin management.
• Identify and eliminate loss‑making projects, embedding a culture of commercial discipline.
• Progress all relevant project variation orders with project team and provide a solution for clients for any out-of-scope additional items as they arise.

Customer & Market Leadership

• Build Liftec Expresss reputation as a trusted partner for major lift projects.
• Ensure strong customer communication responsiveness and delivery standards that exceed expectations.
• Represent Liftec Express at industry events.

Skills and Qualifications

• Proven track record in a senior leadership role within the lift or construction industry with experience in both sales and project delivery.
• Strong industry reputation and network with ability to attract new business and talent.
• Full P&L accountability experience with evidence of driving profitability and growth.
• Deep understanding of lift modernization and installation projects including technical, commercial and operational aspects.
• Strong leadership and team‑building skills with ability to inspire and hold teams accountable.
• Excellent commercial acumen and contract negotiation skills.
• Customer‑focused with strong relationship‑building and influencing skills.
• Resilient and adaptable with experience of leading in turnaround or transformation environments.

Key Competencies (Liftec Express Values & Behaviours)

• Ownership: Takes full accountability for decisions and outcomes, following through on commitments, and driving results that support the long‑term success of Liftec Express.
• Service: Puts customers and colleagues at the centre of every action, delivering solutions with urgency, care and a dedication to exceeding expectations.
• Honesty: Communicates openly and transparently, addressing challenges directly, and fostering trust through clear authentic dialogue.
• Integrity: Acts consistently with fairness and professionalism, making the right choices even when they are difficult and setting a standard others can rely on.
• Excellence: Strives for the highest quality in all areas of work, challenging the status quo, seeking continuous improvement and inspiring others to do the same.

Liftec Express is a group of core specialist businesses which focus on the supply, installation, maintenance, repair and modernisation of all types of lift equipment in commercial and residential properties. We pride ourselves on delivering the benefits of a large organisation whilst maintaining the flexibility and local delivery of a regional service provider. Our success and growth is the result of repeat business from a broad base of satisfied customers.

Liftec Express is an industry leader capable of delivering a wide range of national services to both the public and private sector, offering high levels of support and customer care. Our positive can‑do approach to customer requests makes us stand out in the industry and reinforces our desire to build long‑term customer relationships. We believe the culture of dedication, professionalism and the desire to succeed is found in all of our people who, in turn, are our assets that make things happen for our customers. We strive to be the best which means we set big goals, rise to achieve them and win as a team.

Otis is An Equal Opportunity / Affi... Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability please contact us at .

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Required Experience: Director

Key Skills: General Services, Law Enforcement, Access Control, ABAP, Content Editing

Employment Type: Full-Time

Experience: years

Vacancy: 1