Major & Complex Loss Claims Technician

Exchange Street Claims ltd; United Kingdom; Remote; GBP 35,000 - 50,000; Full time

Job summary

A major loss adjuster firm in the United Kingdom seeks a property claims professional to support a team of adjusters by managing claims and settlements efficiently. Ideal candidates have experience with large domestic or commercial losses and strong attention to detail. This is an excellent opportunity to specialize in major loss work, working under experienced adjusters in a fast-paced environment.

Qualifications

• Experience with large domestic or commercial losses is required.
• Ability to maintain high standards under pressure.
• Judgement and attention to detail are crucial.

Responsibilities

• Assist major loss adjusters by managing claims and settlements.
• Liaise with brokers and policyholders to ensure smooth processes.

Skills

Attention to detail

Judgement

Communication

Education

Cert CII or Cert CILA

Job description

Overview

If you’ve handled property claims over £100k, you’ll know how much precision and plate-spinning is involved. The clients expect more. The brokers are more involved. The paperwork is heavier. The stakes are higher.

This role is about stepping into that space — supporting a team of major loss adjusters by helping push claims forward, keeping everyone in the loop, and handling elements of settlement directly with clients and insurers.

You might come from a desktop background. You might be a field adjuster looking to step back from the road. Either way, if you’ve worked on large domestic or commercial losses and can keep things moving without letting standards slip, this will suit you.

You’ll be liaising with brokers and policyholders, chasing reports, checking figures, questioning estimates — all the stuff that helps a complex claim land well.

Responsibilities

• Assist a team of major loss adjusters by helping push claims forward, keeping all parties in the loop, and handling elements of settlement directly with clients and insurers.
• Liaise with brokers and policyholders, chase reports, check figures, and question estimates to help ensure complex claims land well.

Requirements

• Experience with large domestic or commercial losses and the ability to maintain high standards and attention to detail under pressure.
• Cert CII or Cert CILA is ideal, but support is available if you’re working towards it.
• Judgement, attention to detail, and the ability to stay on top of everything when pressures are high.

Team & Development

You’ll be part of a team of highly experienced adjusters — the kind of people you’ll learn from. If you’ve been looking for a way to specialise in major loss work, this is it.

Application

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims, 0161 667 0428, [e-mail]. Job Ref: CD254. For all other vacancies, visit exchange-street.co.uk