Major & Complex Loss Claims Technician

Exchange Street Executive Search; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading claims management company in Birmingham is seeking a Claims Handler to assist major loss adjusters in managing high-value property claims. In this role, you will liaise with brokers and clients, ensuring all parties are informed and all complexities of claims are addressed. The company values attention to detail and offers support for professional development towards certifications. This opportunity is ideal for those looking to specialize in major loss work.

Qualifications

• Ideally, holding Cert CII or Cert CILA or working towards it.
• Strong attention to detail and judgment under pressure.

Responsibilities

• Assist major loss adjusters and keep all parties informed.
• Liaise with brokers and policyholders, and chase reports.

Skills

Attention to detail

Judgment

Education

Cert CII or Cert CILA

Job description

Overview

If you ve handled property claims over £100k, you ll know how much precision and plate-spinning is involved. The clients expect more. The brokers are more involved. The paperwork is heavier. The stakes are higher.

This role is about stepping into that space supporting a team of major loss adjusters by helping push claims forward, keeping everyone in the loop, and handling elements of settlement directly with clients and insurers.

Responsibilities

• Assist a team of major loss adjusters by helping push claims forward and keeping all parties informed.
• Liaise with brokers and policyholders, chase reports, check figures, and question estimates to help a complex claim land well.

Qualifications

• Cert CII or Cert CILA is ideal, but they ll support you if you re working towards it.
• Judgement, attention to detail, and the ability to stay on top of everything when the pressures are on are valued.

Team and Opportunities

You ll be part of a team of highly experienced adjusters—the kind of people you ll learn from. If you ve been looking for a way to specialise in major loss work, this is it.

How to apply

Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed). Job Ref: CD254. For all other vacancies, take a look at our website - (url removed)