Maitre D'

The Delaunye; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A renowned café restaurant located near Covent Garden is seeking a Maitre d' to manage table allocations and ensure excellent guest service. This full-time position offers an hourly wage between £18.21 and £19.21. The ideal candidate will have experience with Seven-Rooms and Open Table, and will play a key role in building a loyal customer base through warm engagement and coordination across departments. This role offers various benefits, including discounts and mental health support.

Benefits

Generous discount across restaurants

Team-led incentive earning up to £100

Enhanced Maternity and Paternity leave

Access to mental health counselling

Advance access to earned wages through Wagestream

Varied training opportunities with supplier trips

Qualifications

• Anticipate guests' needs and communicate special requests to the floor and kitchen.
• Take responsibility for smooth table allocation for walk-ins and bookings.
• Contribute to building a regular customer base by warmly engaging with guests.

Responsibilities

• Manage turn times effectively for table allocations.
• Coordinate among all departments to ensure a seamless guest experience.
• Engage with guests from their arrival to their departure.

Skills

Seven-Rooms experience

Open Table experience

Job description

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. At The Wolseley Hospitality Group, we create places where people feel they belong.

Why work with us as a Maitre d'?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence – a team‑led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group‑wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

Visit our career page for a detailed list of our benefits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Maitre d'?

• Take responsibility for a smooth table allocation for both walk‑ins and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments.
• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond – you are our greatest asset.
• Seven‑Rooms and Open Table experience are required.

Portfolio of restaurants

The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer’s in Marylebone, Soutine in St John’s Wood, Bellanger in Islington, Manzi’s in Soho and The Wolseley City in Monument.

Experience: Not required

Employment: Full‑time

Salary: £18.21 – £19.21 hourly

About The Delaune

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden in the heart of theatreland. The Delaunay also has The Delaunay Counter adjacent to the restaurant, an informal cafe bar.