Maintenance Technician - Residential Property

Ritz Recruitment; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury property management firm in Manchester is hiring a Maintenance Operative to provide high-quality maintenance services in residential properties. Key responsibilities include proactive repairs, ensuring cleanliness, and health & safety compliance. Candidates should have experience in plumbing and joinery, as well as strong communication and organizational skills. The role offers a competitive salary and various benefits, including 25 days of holiday.

Benefits

Competitive salary

25 days holiday, plus bank holidays

Paid overtime

Company Pension scheme

Life Assurance cover

Employee Assistance Scheme

Qualifications

• Prior experience in domestic/residential maintenance.
• Understanding of Health & Safety legislation.
• Ability to problem solve and work under pressure.

Responsibilities

• Deliver proactive maintenance and repair service.
• Ensure cleanliness and high maintenance standards.
• Conduct building audits for health & safety.

Skills

Domestic/residential plumbing

Joinery

Basic electrical maintenance

Health & Safety legislation understanding

Problem-solving skills

Attention to detail

Excellent verbal and written communication

Customer service skills

Education

Relevant qualification in plumbing, joinery or electrical systems

Job description

Overview

Maintenance Operative - Residential Property | Location: Manchester

Hours: 40 hours per week, Mon - Fri - weekly rota; 8am - 5pm, 9am - 6pm and 10am - 7pm with one Saturday in five - 8am - 5pm and a day off in lieu

Salary: £30,500 - This is negotiable upwards for the right candidate

Contract: Permanent

About the role

My client is a luxury build to rent site in the centre of Manchester. Their brand is all about delivering a sustainable place to live and gather with exclusive shared resident amenities and services.

Responsibilities

• As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.
• Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, basic electrical, painting and decorating and supervise any of these aspects that are subcontracted.
• Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
• Ensure all residents enjoy a high level of maintenance and cleanliness.
• Understand and respond to health and safety matters in a timely manner.
• Administer all maintenance and health and safety records.
• Carry out PPM checks (e.g. emergency lighting, fire alarm).
• Assist with visual daily health and safety checks.
• Support and complete risk assessment monitoring.
• Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
• Carry out redecoration and repairs within apartments and communal areas.
• Identify and communicate any potential areas for future works.
• Complete all paperwork and procedures in line with company policy.
• Escort contractors whilst working on site.
• Conduct building audits including health & safety and compliance.
• Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these.
• Preparing apartments for occupation.
• Support with CapEx improvement works/schedules.
• Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
• Manage and meet agreed KPI's as set by the line manager.
• Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.

Attributes & Skills

• Previous experience of domestic /residential plumbing, joinery and basic electrical general maintenance
• Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
• Previous building mobilisation experience would be an advantage.
• Well organised, ability to problem solve, prioritise and work under pressure.
• Understanding the importance of achieving deadlines and ensuring quality output.
• A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
• Attention to detail and taking ownership of all of core tasks/duties.
• Professional presentation, confident and outgoing in nature.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Fluent in written and verbal English, culturally aware and able to adapt communication style.

Benefits

• Competitive salary
• 25 days holiday, plus bank holidays
• Paid overtime
• Company Pension scheme
• Life Assurance cover
• Employee Assistance Scheme

In the first instance please apply by forwarding your CV

Please contact Vicky at our Manchester office on (phone number removed)

Ritz recruitment - Employment Agency