Maintenance Technician

Serco Limited; Oswestry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading service organization is seeking a Maintenance Technician to ensure the safety and comfort of leisure facilities. This role involves conducting planned and reactive maintenance, overseeing contractors, and using maintenance management systems. The ideal candidate has relevant electrical qualifications and hands-on experience. Benefits include 25 days holiday, training opportunities, and health support programs.

Benefits

25 days plus bank holidays

Up to 6% contributory pension scheme

Employee Assistance Programme

Discounts at retailers

Paid volunteering day annually

Qualifications

• Recognised qualifications in electrical maintenance.
• Hands-on experience in building systems maintenance.
• Strong health and safety knowledge.

Responsibilities

• Conduct maintenance across building systems.
• Manage maintenance records using Facilities Management System.
• Oversee contractors to ensure safety and quality.

Skills

Electrical maintenance

Mechanical maintenance

Health and safety procedures

Customer care procedures

Computer-aided maintenance systems

Proactive attitude

Education

City and Guilds (C&G) 2382 in 18th Edition Wiring Regulations

C&G Electrical Installation and Maintenance Studies

C&G 2391 Inspection and Testing

Job description

Overview

Maintenance Technician in our Shropshire Community Leisure Trust team, you’ll help ensure our leisure facilities are safe, comfortable, and welcoming for everyone in the community. You’ll play a vital part in keeping our buildings and equipment operating smoothly so that our customers can enjoy clean, reliable, and energy-efficient spaces every day.

Responsibilities

• Carry out planned, reactive, and preventative maintenance across building systems and equipment.
• Manage and record maintenance activities using our Facilities Management System (FMS) to ensure accurate reporting.
• Oversee and support contractors on-site, ensuring all work meets our high standards for safety and quality.
• Respond quickly to maintenance issues, prioritising effectively to minimise disruption to customers.
• Maintain systems and controls that deliver excellent comfort levels, extend asset lifespan, and reduce energy use.
• Support the Technical and Facility Management teams with operational or technical queries as needed.

Qualifications

• Recognised qualifications such as City and Guilds (C&G) 2382 in 18th Edition Wiring Regulations and C&G Electrical Installation and Maintenance Studies or equivalent.
• Hands-on experience in electrical or mechanical maintenance.
• Strong working knowledge of health, safety, and customer care procedures.
• Confidence using computer-aided systems for maintenance and reporting tasks.
• A proactive attitude, with flexibility to support on-call and out-of-hours work when required.
• Advantageous: if you also hold C&G 2391 Inspection and Testing, L8 Awareness, qualification, plumbing qualification, or any other trade qualifications.
• Pool Plant Operator – training will be provided.

Benefits

• Holidays: 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
• Leisure specific benefits - Employee Benefits