Maintenance Surveyor (Repairs & Voids)

Hireful; Bradford; Hybrid; GBP 41,000; Full time

Job summary

A housing association is seeking a Maintenance Surveyor to deliver repairs services across various properties in the Yorkshire area. This role involves site visits, working collaboratively with teams and contractors to ensure high-quality service delivery. Candidates should have a strong understanding of building practices and excellent customer service skills. A full UK driving licence is required. The position offers a hybrid work environment and competitive salaries.

Benefits

28 days holiday plus bank holidays

Cash health plan

Gym discounts

Defined Contribution and Defined Benefit pension schemes

Life assurance at three times your salary

Qualifications

• Experience in maintenance and construction is required.
• Strong understanding of contract performance and budget management is essential.
• Must possess a full UK driving licence and access to a vehicle.

Responsibilities

• Deliver repairs and voids maintenance services across up to 800 properties.
• Conduct site visits to assess customer repair needs.
• Collaborate with contractors and housing teams to enhance service efficiency.

Skills

Customer focus

Communication skills

Understanding of building legislation

Operational software for property management

Education

HNC in Building or equivalent

Job description

A place to make things happen.

Salary: £40,200 per annum
Location: Yorkshire including Leeds, Bradford, Wakefield, Huddersfield, Keighley and Shipley. Hybrid with travel across your patch to meet business and customer needs.
Permanent, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.

We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.

We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.

About the role

As a Maintenance Surveyor, you’ll deliver repairs and voids maintenance services for up to 800 properties across your region, collaborating with our teams and contractors to provide our customers with high‑quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.

The role is a mixture of site visits and desk‑based work. You’ll visit customer homes to understand their repairs needs, using your expert knowledge of the make‑up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You’ll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You’ll also uphold our Empty Homes (Voids) standard to deliver first‑class quality homes in a timely manner.

In line with Awaab’s Law, you’ll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health‑related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.

Through your collaboration with contractors, housing teams, and internal colleagues, you’ll help improve service efficiency, enhance customer experiences, and contribute to Accent’s mission of providing quality homes and services.

About you

You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You’ll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you’ll be travelling around our different sites, you’ll also need a full UK driving licence and access to a vehicle.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions.

We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Potential Experience

• Maintenance Surveyor
• Repairs Surveyor
• Voids Surveyor
• Building Surveyor
• Property Surveyor
• Housing Maintenance Surveyor
• Disrepair Surveyor
• Damp & Mould Surveyor
• Voids & Repairs Officer

REF-225 234