Maintenance Surveyor - Property Repairs

Sng (sovereign Network Group); Bournemouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading housing association in the UK is seeking a skilled Operations Officer to provide technical support for maintenance issues. The role involves inspections, ensuring compliance with safety standards, and maintaining high-quality data. Ideal candidates should have strong problem-solving skills and be familiar with regulatory requirements. This position offers flexibility and considerable benefits including paid wellness days and a comprehensive pension scheme.

Benefits

Up to 3 paid well-being days

Industry-leading pension scheme

Flexible working arrangements

Options for private medical insurance

Discounted travel insurance

Qualifications

• Strong understanding of maintenance issues and resolutions.
• Ability to prepare specifications and schedules of work.
• Up-to-date knowledge of technical and regulatory requirements.

Responsibilities

• Investigate and diagnose day-to-day maintenance issues.
• Carry out inspections before, during, and after repairs.
• Maintain high-quality data within property systems.
• Ensure compliance with health, safety, and environmental legislation.

Skills

Technical support

Problem-solving

Planning and tracking

Commercial acumen

Intermediate Excel skills

Knowledge of health and safety legislation

Tools

Microsoft Office Suite

Job description

Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to maintenance issues raised either internally or by our customers. You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit. You'll also be responsible for:

• Carrying out inspections as needed prior to, during and on completion of repairs
• Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported
• Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction
• Maintaining high quality data within the property systems
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Developing own capability through continual personal and professional development to ensure knowledge is kept up to date
• Up-to-date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service
• Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works.
• Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken
• Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills

Travel will be involved with this role, so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.

Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. It's a fantastic time to join us at SNG! We have an ambitious corporate plan to deliver an inspiring agenda of change and growth in a sustainable way. You'll be joining a highly skilled team at the forefront of driving these improvements and we'd love to hear from you to explore your skills and experience further.

About SNG (Sovereign Network Group)

• Up to 3 x paid well being days and 2 x paid volunteering days per year
• Industry leading pension scheme, 12% matched contributions plus life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover
• Discounted travel insurance