Maintenance Supervisor – Responsive Repairs Lead

YMCA West London; Walthamstow; On-site; GBP 42,000 - 48,000; Full time

Benefits offered by this job

Free gym access

Retailer discounts

Well-being & counselling services

Work from outer London locations

Career development programmes

Family-friendly policies

Life Assurance

Job summary

YMCA St Paul’s Group in London is recruiting a Maintenance Operative Supervisor to oversee day-to-day supervision of maintenance operatives delivering repairs, void works, and estates maintenance across properties including residents’ rooms, communal areas, gyms, nurseries and cafés.

The role emphasises safety, customer satisfaction, quality workmanship and continuous improvement, with opportunities for development and a range of benefits.

Qualifications

• Delivery of repairs and maintenance service tailored to resident needs.
• Commitment to safety, quality workmanship and regulatory compliance.
• Effective logging of repairs, voids, materials and follow-on works.

Responsibilities

• Deliver a repairs and maintenance service that understands and meets resident needs.
• Ensure high-quality repairs with accurate logging of repairs, voids, materials and follow-on works.
• Promote a customer-centred approach in all resident and colleague interactions.
• Support first-time-fix wherever possible.
• Ensure statutory and repairs obligations are met for repairs, voids, estates and planned works.
• Oversee pre- and post-inspections for in-house maintenance operatives and contractors.

Job description

YMCA St Paul’s Group in London is recruiting a Maintenance Operative Supervisor to oversee day-to-day supervision of maintenance operatives delivering repairs, void works, and estates maintenance across properties including residents’ rooms, communal areas, gyms, nurseries and cafés.

The role emphasises safety, customer satisfaction, quality workmanship and continuous improvement, with opportunities for development and a range of benefits.