Maintenance Shift Technician

Coventry and Warwickshire Partnership Trust; Coventry; On-site; GBP 30,000 - 35,000; Full time

Job summary

A healthcare provider in Coventry is looking for a Maintenance Shift Technician to ensure operational efficiency and safety across facilities. Responsibilities include planned and reactive maintenance, responding to emergencies, and supervising staff. The ideal candidate will have relevant qualifications and experience in building services, problem-solving skills, and a commitment to excellent customer service.

Qualifications

• Minimum of City & Guilds Level 3 or NVQ Level 3 in a relevant field.
• Experience working in a shift technician role within a complex environment.
• Experience with maintenance management systems.

Responsibilities

• Perform planned and reactive maintenance across the Trust.
• Supervise maintenance assistants and contractors as needed.
• Respond to urgent situations like lift entrapment and fire alarms.

Skills

City & Guilds in Electrical and/or Mechanical Services Level 3

Previous experience in multi-skilled maintenance

Problem-solving skills

Excellent customer service skills

Physically fit

Education

City & Guilds Level 3 in building services

Job description

Maintenance Shift Technician – Coventry and Warwickshire Partnership NHS Trust

The closing date is 23 September 2025

To work as part of an inhouse maintenance shift team to provide a total planned and reactive maintenance service. To be responsible for giving a Trust wide service in accordance with the duties and responsibilities given below.

Overview

Perform unsupervised work including activities that may be demanding and non-routine. Responsible for testing and fault finding on all engineering plant and equipment throughout the Hospital, out of hours and unsupervised. Act as Competent & Appointed Person for safe operation and maintenance of boiler and other plant and systems. Work under own initiative to undertake maintenance and repairs, ensuring compliance with Trust safety standards and procedures. Carry Trust communication devices at all times to facilitate immediate response to emergencies. Provide a first line of response to maintain delivery of clinical services and undertake first-time fixes or temporary measures to maintain clinical capacity where possible. Respond to urgent situations such as lift entrapment and fire alarm calls, etc. Issue permits to work to directly employed staff and contractors. Supervise contractors on site out of normal working hours.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it, and we are proud to have won awards for the services we provide. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

We are always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, respect, collaboration, excellence and integrity.

Job responsibilities

Key Skills

• City & Guilds in either Electrical and/or Mechanical Services Level 3 or NVQ Level 3.
• Previous experience in a multi-skilled maintenance position with a core skill in either Electrical or Mechanical Services
• Previous experience in a Competent Person (CP) role, for example, Low Voltage CP (HTM 06), Medical Gases CP (HTM 02), HVAC CP (HTM 03) etc.
• Previous experience in a shift technician role within a complex environment i.e., Healthcare
• Ability to work alone or as part of a team
• Good problem-solving skills
• Ability to assist with emergency tasks such as fire alarms, heating failures, blocked drains and gritting of roads
• Making areas safe following patient damage
• Physically fit as the role will involve lifting and carrying
• Excellent customer service skills, friendly and approachable

Key Activities

• Organise and prioritise day-to-day duties to ensure safe, efficient operation of plant, in conjunction with Estates Manager / Estates Officer / Maintenance Supervisor
• Diagnose and repair faults in engineering and/or electrical and/or plumbing installations, plant and equipment; pass knowledge to others
• Inform Estates Manager / Estates Officer / Team Leader of faults and breakdowns, including out of hours
• Prioritise emergency and non-emergency out of hours calls to ensure safety of staff, patients and visitors
• Carry out PPM and reactive work across site as required
• Maintain records for major repairs, logbooks, Works Orders and defects, with clear logging in plant logbooks
• Carry out building surveys and inspections as required
• Advise on material, equipment and systems
• Maintain building and site service records
• Highlight Health & Safety issues related to building, mechanical, electrical systems
• Carry out investigation and testing on fire alarm and security systems
• Liaise with external contractors and suppliers as necessary
• Support company projects as required
• Be part of a shift rota: 4 on, 4 off (days and nights)
• Supervise maintenance assistants, apprentices, contractors and provide practical training
• Perform any other duties as required by the Company

Health and Safety

• Responsible for own health and safety and that of colleagues, in accordance with the company’s Health and Safety policy
• Anticipate and act on potential hazards; initiate remedial measures
• Comply with regulations associated with work
• Undertake compulsory training for the role
• Ensure correct PPE is worn

Communication

The post holder will be able to:

• Communicate effectively in writing and orally; be electronically literate
• Communicate technical issues and safety requirements to staff, patients and contractors
• Liaise with other departments and staff within the team
• Build relationships and support personnel across the Trust, including clinical staff, contractors, patients, clients, relatives and carers

Analytical and Judgemental Skills / Freedom to Act

To work as an integral part of the Estates Maintenance Team, providing a comprehensive service. Generate solutions, make decisions and commitments within appropriate time frames. Pay attention to detail to ensure works are completed to a high standard; stay calm and manage emotion under pressure.

Planning and Organisational Skills

Plan, prioritise and schedule own workload with minimal supervision; coordinate contractor work and provide cover during absences.

Responsibility for Patients / Clients

Interact with patients and clients as part of daily duties and provide non-clinical advice.

Policy and Service Responsibilities

Follow policies and procedures; work collaboratively as part of an integrated team. Contribute to improvements in efficiency and productivity. Participate in formal and informal training; development of multi-skilled practices may include residential courses.

Responsibility for Financial and Physical Resources

Purchase parts for day-to-day maintenance; take reasonable care of Trust assets and minimise financial loss through cost-efficient repairs. Personal duty of care for equipment and resources (e.g., works vehicle).

Responsibility for Staff

Provide practical training, instruction and professional advice as necessary. Supervise maintenance assistants, apprentices and contractors, and evaluate works carried out.

Responsibility for Information

Comply with Health & Safety Regulations, NHS Regulations, HTM, HMN guidelines and customer requirements. Complete CAFM system and update maintenance records.

Research and Development

Carry out audits and surveys as required.

Qualifications

• City & Guilds Level 3 and/or relevant experience in building services (electrical and/or mechanical)

Experience

• Post-qualification/structured training experience in estates maintenance
• Experience working in a challenging environment
• Experience with maintenance management systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act 1975 and requires a DBS disclosure.

Employer

Coventry and Warwickshire Partnership Trust