Maintenance Services Technician

Arcus FM; Ipswich; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Company van and fuel card

Door-to-door pay

25 days annual leave + bank holidays

Enhanced overtime rates

Annual bonus up to 4%

Job summary

Arcus FM is seeking an experienced Maintenance Technician in the Ipswich area to join our facilities team. You’ll carry out planned preventive and reactive maintenance across multiple client sites, delivering quality workmanship and first-time fixes where possible.

The role requires time-served experience across multiple trades, a full UK driving licence, and comfort using handheld IT tools for work management. You’ll work independently on-site with a strong focus on safety and customer service.

Qualifications

• Time-served experience across multiple trades in a maintenance role.
• Full UK driving licence.
• Independent and customer-facing work style.
• Comfort using handheld IT devices for work management and documentation.
• Strong communication and safety awareness.

Responsibilities

• Deliver quality workmanship and aim for first-time fixes.
• Provide excellent customer service to maintain client satisfaction.
• Independently manage maintenance tasks across multiple trades at client sites.

Skills

Multi-trade maintenance

Customer service

Time-served trades

Handheld IT

Education

NVQ/City & Guilds/BTEC

Tools

Handheld IT devices

Job description

Are you an experienced Maintenance professional looking for your next challenge?

If you're based in or around the Ipswich area, this could be the opportunity you've been waiting for!

Arcus FM are recruiting for a skilled Maintenance Technician to join our dynamic facilities maintenance team, delivering both planned preventative and reactive maintenance across multiple client sites.

What’s in it for you:

• Competitive Salary - £30,724 per annum


• Company van and fuel card – with personal use available from day one


• Door-to-door pay - earn from the moment you leave home


• 25 days annual leave, plus bank holidays


• Enhanced overtime rates for additional earnings


• Annual bonus (up to 4%) - subject to performance (historically paid out)

About the Job

As an Arcus Maintenance Technician, you’ll play a vital role in keeping our clients’ sites fully operational and maintained to the highest standards.

You’ll enjoy a varied work environment, traveling to multiple locations within your area, handling repairs, maintenance tasks, and resolving defects to ensure top-quality service.

Your key responsibilities include:

• Delivering quality workmanship and first-time fixes, where & when possible


• Providing excellent customer service to maintain client satisfaction


• Independently managing maintenance tasks across multiple trades, including patch plastering, carpentry, floor coverings, wall tiling, lock changes, and general repairs

To be successful you will have:

• Time-served experience across multiple trades within a maintenance role


• Full valid UK driver’s license


• Confidence working independently and in customer-facing environments


• Comfortable using handheld IT equipment for work management and documentation


• Strong communication skills, reliability, and a good work ethic


• Solid knowledge of health & safety standards Sound awareness of Health & Safety regulations

Desirable:

• NVQ, City & Guilds, BTEC, or equivalent in a building or maintenance-related trade


• Experience working in a multi-site retail maintenance environment

Additional info

• Hours: 40 hours per week, Monday–Friday


• On-call rota: 1 in every 4 weeks

Why join Arcus:

We’re an award-winning facilities management provider that values expertise and commitment. We actively promote from within and offer career progression opportunities across our nationwide operations. You’ll also benefit from a comprehensive rewards package including:

• Matched pension contributions (5–6%)


• Life assurance


• Access to our industry-leading training academy


• Discounts, vouchers, and financial aid programs