Maintenance Scheduler & Customer Care Pro

Pertemps; Knaresborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading staffing agency in the United Kingdom is seeking a Scheduler to join their team in Knaresborough. You will be responsible for scheduling maintenance and emergency calls while providing outstanding customer service. The ideal candidate possesses strong organizational and communication skills, and can thrive in a fast-paced environment. This role offers an exciting opportunity to enhance your skills in scheduling and customer interaction.

Qualifications

• Confident and professional customer service skills.
• Fast learner with a positive attitude.
• Comfortable in a fast-paced environment.
• Strong organizational and planning skills.
• Excellent written and verbal communication skills.

Responsibilities

• Schedule maintenance and emergency jobs for engineers.
• Respond to customer queries and issues.
• Provide information to customers and engineers.
• Complete calls via the company system.

Skills

Customer service skills

Computer skills

Organisational skills

Communication skills

Attention to detail

Ability to work under pressure

Tools

Microsoft Office

Excel spreadsheets

Job description

A leading staffing agency in the United Kingdom is seeking a Scheduler to join their team in Knaresborough. You will be responsible for scheduling maintenance and emergency calls while providing outstanding customer service. The ideal candidate possesses strong organizational and communication skills, and can thrive in a fast-paced environment. This role offers an exciting opportunity to enhance your skills in scheduling and customer interaction.