Maintenance Scheduler

Daniel Owen Ltd; Manchester; On-site; GBP 27,000 - 32,000; Full time

Job summary

A dynamic Facilities Management company based in Salford is seeking a Helpdesk Scheduler / Maintenance Administrator. This role involves monitoring helpdesk requests, scheduling maintenance work, and liaising with engineers and contractors. Ideal candidates should have experience in facilities or building maintenance administration, excellent communication skills, and proficiency in CAFM systems. This is a temp to perm position offering immediate start in a growing team.

Qualifications

• Previous experience in facilities management or maintenance scheduling.
• Strong administration and helpdesk background.
• Excellent communication and organisational skills.

Responsibilities

• Monitor shared helpdesk inboxes and respond to service requests.
• Prioritise and schedule work based on urgency and importance.
• Book engineers for planned preventative maintenance and reactive breakdowns.

Skills

Facilities Management experience

Administration background

Excellent communication skills

Organisational skills

CAFM systems usage

Microsoft Office Suite proficiency

Proactive attitude

Detail-oriented

Job description

Job Vacancy: Helpdesk Scheduler / Maintenance Administrator

Location: Salford
Salary: 27,000
Job Type: Temp to Perm
Start Date: Immediate / Notice period considered

About the Role

An exciting opportunity has arisen for a Helpdesk Scheduler / Administrator to join a dynamic Facilities Management company based in Salford. This role is ideal for someone with experience in facilities or building maintenance administration, who thrives in a fast‑paced environment and is looking for a long‑term opportunity within a growing team.

Working Hours

• Monday to Friday
• 8:30am - 5:00pm

Key Responsibilities

• Monitor shared helpdesk inboxes and respond to service requests
• Prioritise and schedule work based on urgency and importance
• Book engineers for planned preventative maintenance (PPM) and reactive breakdowns
• Liaise with internal teams, engineers, and third‑party contractors
• Follow up on outstanding jobs and ensure timely completion
• Support colleagues within the helpdesk and administration team as needed
• Update and maintain business‑critical information and databases
• Prepare reports, ensure compliance, and handle sensitive information with confidentiality
• Monitor performance of planned/reactive maintenance and elevate where necessary

What We’re Looking For

• Previous experience in Facilities Management or maintenance scheduling
• Strong administration and helpdesk background
• Excellent communication and organisational skills
• Confident using CAFM systems and Microsoft Office Suite
• Proactive, ambitious, and able to work well under pressure
• Reliable and detail‑oriented with a positive attitude

Interested?

If this sounds like the right role for you, we’d love to hear from you!

Send your CV or call Jess on (phone number removed) for more information