Maintenance Resource Planner

Pertemps Leeds; Wakefield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK-based staffing agency is seeking a Maintenance Resource Planner in Wakefield. This role involves coordinating maintenance work, ensuring efficiency, and maintaining high standards of customer service. The ideal candidate will have strong communication skills and experience in customer service or administration. The position offers £15.00 to £16.82 per hour, with potential work extending into the new year.

Qualifications

• Proficient in managing time effectively and organizing tasks.
• Ability to communicate effectively with customers and team members.
• Experience in addressing maintenance or administrative issues.

Responsibilities

• Coordinate maintenance work and act as the main customer contact.
• Ensure jobs are planned efficiently and safety standards are met.
• Support the technician team with performance and training.

Skills

Strong communication and customer service skills

Excellent organisation and time-management

Problem-solving ability and attention to detail

Confident using Microsoft Word, Excel and PowerPoint

Experience in customer service, admin or coordinating work

Comfortable supervising or supporting a small team

Job description

About the Role

We’re looking for an organised and proactive Maintenance Resource Planner to coordinate maintenance work between customers and our technician team. You’ll ensure jobs are planned efficiently, safety standards are met, and customers receive excellent service throughout.

What You’ll Do

• Act as the main customer contact for maintenance queries
• Plan and schedule maintenance jobs efficiently
• Keep customers informed and resolve issues promptly
• Support the technician team with performance, training and planning
• Ensure all safety standards, certifications and processes are followed
• Raise purchase orders and maintain accurate documentation
• Assist with month‑end admin and invoice queries

What You’ll Bring

• Strong communication and customer service skills
• Excellent organisation and time‑management
• Problem‑solving ability and attention to detail
• Confident using Microsoft Word, Excel and PowerPoint
• Experience in customer service, admin or coordinating work
• Comfortable supervising or supporting a small team

Bonus Skills (Desirable)

• Experience in modular buildings, construction or manufacturing

Maintenance Resource Planner

Location : Wakefield, WF2 Area

Working Hours & Week : 37.5 hours per week, Monday to Friday

Reports to : Installation Director

Hourly Rate : £15.00 per hour - £16.82 per hour

Duration : Until Christmas, potential for new year work

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