Maintenance Repairs Surveyor (Damp & Mould)

Sovereign Housing Association Limited; Basingstoke; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading housing association in the UK is looking for a Maintenance Surveyor to join their Property Services Team in Basingstoke. The role involves diagnosing and solving maintenance issues, conducting inspections, and ensuring high standards of customer satisfaction. Ideal candidates will have strong technical knowledge with a focus on damp and mould solutions, along with excellent benefits including a generous holiday allowance and industry-leading pension scheme.

Benefits

25 Days Holiday + Bank Holidays

Industry leading pension scheme

Flexible working

Options for private medical insurance

Qualifications

• Up to date knowledge of technical, statutory, regulatory, and legislative requirements.
• Understanding of Awaabs Law and experience dealing with Damp, Mould, and Condensation.
• Ability to prepare and interpret specifications schedules of work.

Responsibilities

• Investigate and diagnose maintenance issues raised internally or by customers.
• Carry out inspections before, during, and after repairs.
• Provide specifications including budgets and timelines for maintenance issues.

Skills

Technical knowledge

Commercial acumen

Health, safety, and environmental legislation knowledge

IT systems proficiency

Job description

Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters.

We are now the 6th largest housing association by size - with almost 3000 colleagues, over 82,000 homes and over 210,000 customers across London and the South.

We have an exciting new opportunity for a Maintenance Surveyor to join our Property Services Team in our Basingstoke Hub covering our North Hampshire Locality.

The role

Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to maintenance issues raised either internally or by our customers.

You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit.

You'll also be responsible for:

• Carrying out inspections as needed prior to, during and on completion of repairs with a major focus on damp and mould
• Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported
• Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction
• Maintaining high quality data within the property systems
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Developing own capability through continual personal and professional development to ensure knowledge is kept up to date

What you'll need

To be successful in this role you will need:

• Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service
• An understanding of Awaabs Law coming into force from October 2025 with extensive experience of dealing with Damp, Mould and Condensation
• Knowledge of HHSRS (Housing Health & Safety Rating System)
• Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works.
• Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken
• Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.

What can we offer you

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Industry leading pension scheme, 12% matched contributions plus life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover
• Discounted travel insurance

It's a fantastic time to join us at SNG!. We have an ambitious corporate plan to deliver an inspiring agenda of change and growth in a sustainable way. You'll be joining a highly skilled team at the forefront of driving these improvements and we'd love to hear from you to explore your skills and experience further.