Maintenance Operator - Grade 2

Canary Wharf Group; Greater London; On-site; GBP 50,000 - 61,000; Full time

Job summary

Canary Wharf Management Limited is seeking a Maintenance Operator to undertake prescribed maintenance tasks under the direction of the Engineering Supervisor or Building Services Manager. The role operates on a rotating 7am–7pm schedule with a salary of £55,886 per year plus a 3% shift allowance.

Responsibilities include fault diagnosis, routine servicing, coordination with other operators, and assisting in commissioning/decommissioning of plant and equipment, while upholding health & safety and

Qualifications

• A qualification in either an electrical or mechanical discipline is necessary, with a minimum of C&G parts 1 and 2 or NVQ Level 3 is required.
• Previous experience in a modern building services maintenance environment with basic HVAC knowledge.
• Desirable completion of Electrical Installation (BS7671:2018) IEE Wiring Regulations 18th edition through an approved course.

Responsibilities

• Identify and diagnose faults and carry out repairs, adjustments and maintenance work.
• Carry out routine servicing and adjustments of plant and machinery per the maintenance schedule.
• Work with other operators to complete tasks cost-effectively and monitor all plant systems.
• Assist in commissioning/decommissioning of plant and equipment under supervision.
• Supervise sub-contractors as appropriate and record data accurately.

Skills

HVAC knowledge

Building services experience

Safety awareness

Education

Electrical/Mechanical qualification

Job description

Department: DS7

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Company: Canary Wharf Management Limited

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Reporting to: Engineering Supervisor

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JOB SUMMARY

To undertake prescribed maintenance tasks as directed by the Engineering Supervisor or Building Services Manager.

Working on a rotating roster, 7am to 7pm / 7pm to 7am.

Salary £55,886 per annum + 3% shift allowance.

MAIN RESPONSIBILITIES

• To identify and diagnose faults and to carry out repairs, adjustments and other maintenance works as appropriate.
• To carry out the required routine servicing, repair or adjustment of plant and machinery in accordance with the planned maintenance schedule as tasked by the Building Control Co-ordinator.
• To work with other operators as required to ensure the most cost effective completion of all tasks.
• To understand and to be able to operate all building control systems in order to monitor the plant, collect data and diagnose faults, where appropriate.
• To assist in the commissioning / decommissioning of plant and equipment under the direction of the Building Services Manager.
• To assist in the supervision of sub-contractors as appropriate.
• To monitor plant as tasked and to accurately record data using the supplied documentation.
• To achieve the highest possible standard of plant and equipment efficiency by ensuring that each task is carried out in accordance with the set requirements and instructions.
• To assist in ensuring that all-working areas are kept clean and tidy and all refuse and waste materials are removed as appropriate.
• To be thoroughly familiar and comply with the Company’s “Health & Safety” policy and procedures and to immediately report any hazards or infringements to either the Building Services Manager or Engineering Supervisor.
• To action and complete time/task sheets on a daily basis in accordance with agreed procedures.
• To be aware and comply with the Company Quality Management System.
• To undertake other reasonable duties as requested by the Building Services Manager or Engineering Supervisor.

PERSON SPECIFICATION

• To have an enthusiastic and positive attitude.
• The post holder is required to be tidy and presentable at all times.
• Be able to work as a team member and to communicate effectively at all levels. To be customer focused and diplomatic in their approach.
• Able to make decisions to the benefit of the business.
• Although full training will be given and all safety equipment supplied it may be essential (for some Maintenance Operator posts) that applicants are able to work at heights outdoors.
• The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf.

Technical Requirements

• A qualification in either an electrical or mechanical discipline is necessary, with a minimum of C&G parts 1 and 2 or NVQ Level 3 is required.
• Previous experience working in a modern building services maintenance environment, and able to demonstrate basic understanding of HVAC and building services.
• It would be highly desirable for the candidate to have completed the requirements for Electrical Installation (BS7671:2018) IEE Wiring Regulations 18th edition through an approved course.

HEALTH SAFETY AND WELFARE RESPONSIBILITIES

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.

ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES

Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our communityand utilising our volunteering.

QUALITY MANAGEMENT RESPONSIBILITIES

In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it’s vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.

COMPANY VALUES

Commit to Excellence

• Act with integrity and deliver high performance
• Put our customers at the heart of what we do
• Resolve issues by providing high quality solutions

Foster Collaboration

• Find opportunities to collaborate with others across the business to achieve shared goals
• Encourage inclusive networks and treat others with respect and fairness
• Use knowledge to work effectively with suppliers / contractors to meet shared goals

Encourage Engagement

• Confident in making decisions appropriate to the role
• Learn from mistakes and listen to constructive feedback to improve performance
• Prioritise safety and actively support community, wellbeing and sustainability programmes

Take Ownership

• Take pride in delivering high quality service which exceeds expectations
• Committed to opportunities for self-development
• Take responsibility for my own performance and look for ways to improve

Embrace Innovation

• Embrace change and innovation
• Proactively suggest ways to improve our business and encourage others to share ideas
• See new challenges as opportunities to deliver effective change
  WHAT WE OFFER
  Diversity and Inclusion

  We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

  Flexible Working

  As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.

  Learning and Development

  At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

  Other Benefits

  We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.