Maintenance Operative - Student Accommodation

Homes for Students; West of England; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + bank holidays (pro R

Cycle-to-work scheme

Birthday leave

Charity days

Exclusive retail discounts

Qualification support

Job summary

Homes for Students in Bristol is seeking a Maintenance Operative on a 40-hour week, Monday to Friday, to carry out planned and reactive maintenance across the St Lawrence House and Harbour Court properties.

The post holder will be responsible for ensuring statutory compliance is maintained at all times, maintaining the condition of the property, reporting and resolving faults quickly, liaising with suppliers and contractors, and delivering a high-quality customer experience through timely and

Qualifications

• Previous property maintenance experience in a similar environment or qualified in a trade across multiple disciplines.
• Knowledge of COSHH, manual handling, working at height, etc.
• Awareness of health and safety issues and legal requirements.
• Excellent customer care and ability to report progress to stakeholders.
• Excellent organisation, communication and interpersonal skills.
• Experience prioritising workload to meet deadlines with minimal supervision.
• Proactive approach with initiative to resolve issues quickly.
• Ability to work in a team and adapt to changing tasks.

Responsibilities

• Carry out planned and reactive maintenance across the property.
• Ensure statutory compliance is maintained at all times.
• Report and respond to faults; liaise with suppliers and contractors.
• Drive high-quality customer experience through speed and quality of service.
• Maintain condition of the property and report issues promptly.

Skills

Property maintenance experience

COSHH / safety

Manual Handling

Health & Safety knowledge

Customer care

Organisation & communication

Teamwork

Initiative

Job description

Homes for Students is the UK’s leading provider of student accommodation. We currently have a vacancy for a Maintenance Operative at our St Lawrence House & Harbour Court property in Bristol working 40 hours Monday - Friday.

You will be required to carry out planned and reactive maintenance within the Property and will be responsible for ensuring that statutory compliance is maintained at all times. You will be responsible for maintaining the condition of the property and will ensure that any issues are correctly reported and responded to. The role requires the postholder to be competent, work with minimal direct supervision and liaise with a range of internal and external contacts including suppliers and contractors.

The postholder will be responsible for driving a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition, state, and repair of the property.

Person Specification:

• Previous experience of Property maintenance within a similar environment, or experienced and qualified in a trade with the ability to work across a number of trade disciplines to a reasonable standard.
• Knowledge of safe working methods, including COSHH, Manual Handling, working at height etc.
• Awareness of Health and Safety issues and legal requirements.
• Excellent customer care skills with the ability to report outstanding actions and to keep individuals informed of progress.
• Excellent organisation, communication, and interpersonal skills.
• Experience of prioritising workload to meet competing deadlines without close supervision.
• To be proactive in approach, with the ability to use initiative and resolve issues or problems quickly and effectively.
• Ability to work in a team and have a flexible approach to work.

What’s on offer:

• Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work (pro rata for our part time colleagues)
• Access to a range of exclusive retail discounts to make your money go further.
• Take your special day off! Enjoy your birthday with a well-deserved break from work.
• Stay active and eco-friendly with our cycle-to-work scheme.
• Make a difference in the community with 2 charity days per annum.
• Opportunity to work towards a nationally recognised qualification.

Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.

If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you!