Maintenance Operative - Student Accommodation

Homes for Students; Cambridge; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Retail discounts

Birthday day off

Cycle-to-work

Charity days

Qualification opportunities

Job summary

Homes for Students in Cambridge is hiring a Maintenance Operative to perform planned and reactive maintenance at Stellaris property. The role is 34 hours per week with fixed schedule Mon 9:00-17:30 and Tue-Fri 9:00-16:00, ensuring high standards of accommodation and compliance.

You will work autonomously, liaising with suppliers and contractors, prioritising tasks and delivering prompt, quality service to residents while maintaining safety and best practices.

Qualifications

• Experience in property maintenance in a similar environment or qualified in a trade.
• Knowledge of safe working methods, including COSHH, Manual Handling and working at height.
• Awareness of Health and Safety issues and legal requirements.
• Excellent customer care skills with ability to report outstanding actions and keep individuals informed of progress.
• Excellent organisation, communication, and interpersonal skills.
• Experience prioritising workload to meet deadlines without close supervision.
• Proactive in approach, with the ability to use initiative and resolve issues quickly.
• Ability to work in a team and have a flexible approach to work.

Responsibilities

• Carry out planned and reactive maintenance within the property.
• Ensure that statutory compliance is maintained at all times.
• Report and respond to issues promptly and accurately.
• Liaise with suppliers and contractors to coordinate works.
• Drive a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition of the property.

Skills

Property maintenance experience

Safety and COSHH knowledge

Customer care

Organisation

Communication

Teamwork

Proactive problem solving

Flexible approach

Job description

Homes for Students is the UK’s leading provider of student accommodation. We currently have a vacancy for a Maintenance Operative at our Stellaris property in Cambridge working 34 hours per week, Monday 9am-5:30pm, Tuesday-Friday 9am-4pm.

You will be required to carry out planned and reactive maintenance within the Property and will be responsible for ensuring that statutory compliance is maintained at all times. You will be responsible for maintaining the condition of the property and will ensure that any issues are correctly reported and responded to. The role requires the postholder to be competent, work with minimal direct supervision and liaise with a range of internal and external contacts including suppliers and contractors.

The postholder will be responsible for driving a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition, state, and repair of the property.

Person Specification

• Previous experience of Property maintenance within a similar environment, or experienced and qualified in a trade with the ability to work across a number of trade disciplines to a reasonable standard.
• Knowledge of safe working methods, including COSHH, Manual Handling, working at height etc.
• Awareness of Health and Safety issues and legal requirements.
• Excellent customer care skills with the ability to report outstanding actions and to keep individuals informed of progress.
• Excellent organisation, communication, and interpersonal skills.
• Experience of prioritising workload to meet competing deadlines without close supervision.
• To be proactive in approach, with the ability to use initiative and resolve issues or problems quickly and effectively.
• Ability to work in a team and have a flexible approach to work.

What’s on offer

• Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work (pro rata for our part time colleagues)
• Access to a range of exclusive retail discounts to make your money go further.
• Take your special day off! Enjoy your birthday with a well-deserved break from work.
• Stay active and eco-friendly with our cycle-to-work scheme.
• Make a difference in the community with 2 charity days per annum.
• Opportunity to work towards a nationally recognised qualification.

Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.