Maintenance Operative - Student Accommodation

Central Operations; Birmingham; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Exclusive retail discounts

Birthday day off

Cycle-to-work scheme

Charity days

Opportunity to work towards a national

Job summary

Homes for Students is recruiting a Maintenance Operative for Globe Works in Birmingham. You will perform planned and reactive maintenance to keep the property in good condition and ensure statutory compliance, with duties including reporting issues and coordinating with suppliers and contractors.

The role emphasizes safe working practices, customer service, and a proactive, flexible approach within a team. 40 hours Mon-Fri, with opportunities for development.

Qualifications

• Experience in property maintenance in a similar environment or trade qualification.
• Knowledge of COSHH, Manual Handling and working at height.
• Awareness of health and safety requirements.
• Excellent customer care and ability to report progress.
• Good organisation and communication skills.
• Ability to prioritise workload and meet deadlines without close supervision.
• Proactive, with initiative to resolve issues quickly.
• Team player with flexible approach to work.

Responsibilities

• Carry out planned and reactive property maintenance tasks.
• Maintain statutory compliance at all times.
• Report issues and respond to them; liaise with suppliers/contractors.
• Drive a high-quality customer experience in fault resolution and property condition.

Skills

Property maintenance

COSHH

Manual Handling

Health & Safety awareness

Customer care

Organisation & communication

Prioritising workload

Proactive with initiative

Team player

Education

Trade qualification

Job description

Homes for Students is the UK’s leading provider of student accommodation. We currently have a vacancy for a Maintenance Operative at our Globe Works property in Birmingham working 40 hours, Monday to Friday.

You will be required to carry out planned and reactive maintenance within the Property and will be responsible for ensuring that statutory compliance is maintained at all times. You will be responsible for maintaining the condition of the property and will ensure that any issues are correctly reported and responded to. The role requires the postholder to be competent, work with minimal direct supervision and liaise with a range of internal and external contacts including suppliers and contractors.

The postholder will be responsible for driving a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition, state, and repair of the property.

Person Specification:

• Previous experience of Property maintenance within a similar environment, or experienced and qualified in a trade with the ability to work across a number of trade disciplines to a reasonable standard.
• Knowledge of safe working methods, including COSHH, Manual Handling, working at height etc.
• Awareness of Health and Safety issues and legal requirements.
• Excellent customer care skills with the ability to report outstanding actions and to keep individuals informed of progress.
• Excellent organisation, communication, and interpersonal skills.
• Experience of prioritising workload to meet competing deadlines without close supervision.
• To be proactive in approach, with the ability to use initiative and resolve issues or problems quickly and effectively.
• Ability to work in a team and have a flexible approach to work.

What’s on offer:

• Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work (pro rata for our part time colleagues)
• Access to a range of exclusive retail discounts to make your money go further.
• Take your special day off! Enjoy your birthday with a well-deserved break from work.
• Stay active and eco-friendly with our cycle-to-work scheme.
• Make a difference in the community with 2 charity days per annum.
• Opportunity to work towards a nationally recognised qualification.

Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.