Maintenance Operative – Safe Homes & Repairs

Serco Group; Sandwell; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension scheme (up to 6%)

25 days' leave + bank holidays

Extensive training & development

Job summary

Serco Group is seeking a Maintenance Operative to join the AASC team in the United Kingdom. The role focuses on hands-on building maintenance to ensure properties are safe, functional and compliant with Home Office standards.

The successful candidate will perform tasks across a designated portfolio, liaise with subcontractors, and complete required safety checks. BPSS clearance and a valid UK driving licence are expected, with opportunities for development and progression.

Qualifications

• Experience in building maintenance or a relevant trade.
• Knowledge of health and safety principles and safe working practices.

Responsibilities

• Provide general building maintenance services across a defined property area.
• Report and close faults using the AORA IT system to keep property records accurate.
• Ensure properties are free from building defects in line with Home Office Contract standards.
• Liaise with approved subcontractors, ensuring access, quality standards, and audit checks.
• Undertake annual Portable Appliance Tests (PAT) for all properties in your portfolio.
• Where applicable, deliver specialist trade duties and support colleagues with fault-finding.
• Carry out garden maintenance, furniture repairs, and materials management using approved suppliers.
• Manage waste removal responsibly and in line with recycling requirements.
• Complete KPI-driven tasks on time, prioritising urgent work and collaborating with Housing Officers.

Skills

General maintenance

Health & safety awareness

Time management

Communication & collaboration

Tools

AORA IT system

Job description

Serco Group is seeking a Maintenance Operative to join the AASC team in the United Kingdom. The role focuses on hands-on building maintenance to ensure properties are safe, functional and compliant with Home Office standards.

The successful candidate will perform tasks across a designated portfolio, liaise with subcontractors, and complete required safety checks. BPSS clearance and a valid UK driving licence are expected, with opportunities for development and progression.