Maintenance Operative - Carpenter

The Scarlet Hotel; Newquay; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading independent hotel in Cornwall is seeking a Maintenance Technician to ensure the upkeep of hotel facilities, providing high standards of building services. Responsibilities include performing a variety of repairs and maintenance tasks while delivering excellent customer service. The ideal candidate has relevant trade qualifications, technical knowledge, and strong communication skills. Competitive salary and benefits are offered, along with opportunities for career progression. On-site accommodation is available.

Benefits

Competitive salary

Learning and internal career progression opportunities

28 days holiday per year

40% off food and drinks

Health Shield Healthcare Plan

On-site accommodation

Qualifications

• Strong technical knowledge is needed for maintenance tasks.
• NVQ qualification or equivalent is required.
• Must possess excellent communication and problem-solving skills.

Responsibilities

• Provide high-standard building services within commercial settings.
• Perform handyman duties, including repairs and decorating tasks.
• Interact with guests and maintain cleanliness during work.

Skills

Technical knowledge

Communication skills

Problem-solving skills

Education

NVQ 2 or NVQ 3 or City & Guilds certification

Job description

We enjoy looking after people, that’s what great people do.

Our Property Team here provide planned and re‑active maintenance necessary to preserve our reputation for the comfort and safety of our guests and staff across both hotels.

This role is essential to the success of both the Bedruthan and Scarlet Hotels and is principally associated with carrying out preventive and corrective maintenance activities in both hotels, spas, guests areas and project works.

Key Responsibilities

• To provide an exceptional high standard of building services provision (planned and reactive) within a commercial occupied and Industrial environment and with the utmost regard for customer service.
• Undertake General Handyman and semi‑skilled duties including, but not limited to: Minor Building Fabric Repairs, Decorating Tasks, Plumbing Repairs and basic Electrical Repairs.
• Working both within a team and independently, you will need to be capable of carrying out a range of different maintenance tasks, though your primary responsibility will be the upkeep of both hotels.

It is imperative you carry out work, whilst maintaining a clean and tidy area, both during and after work is carried out. You will need to prioritise effectively and complete tasks to a high standard.

The role requires you to interact with our guests and staff.

Skills, Knowledge & Attributes

• Strong technical knowledge.
• One main trade qualification (e.g. NVQ 2, NVQ 3, City & Guilds)
• Excellent communication skills.
• Ability to plan, prioritise, and manage multiple tasks simultaneously.
• Sound understanding of health and safety and compliance requirements.
• Proactive, hands‑on approach with strong problem‑solving skills.
• Commitment to maintaining high standards of maintenance and guest satisfaction.

What we offer

As a family‑owned, independent Cornish business, we value every member of our talented team. We offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:

• Competitive salary
• A people‑centric working environment
• Learning and internal career progression opportunities
• A permanent contract with 28 days holiday per year (29 after 1 year)
• Long service scheme, enjoy a free stay at Bedruthan after your first year!
• Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme!
• Local partnership discounts
• Health Shield Healthcare Plan

On‑site team accommodation is available

Perched on the rugged clifftops of North Cornwall, Bedruthan and Scarlet have always been trailblazers in hospitality. Going above and beyond to make sure when you join our family you will be a part of one of the most exciting independent companies in the UK.

Joining our team isn’t a job, it’s a lifestyle choice.