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You Matter is seeking a hands-on maintenance operative to service residents' homes across our housing sites. You will handle reactive repairs, carry out general maintenance tasks, and ensure homes are safe, secure and well kept.
With at least three years of multi-trade experience and a full UK driving licence, you will work independently and as part of our friendly Housing Services Team, travelling between sites to support service users with empathy and professionalism.
If you enjoy rolling up your sleeves and getting stuck into a variety of hands-on work, this role is for you. No two days are the same, you’ll be tackling everything from general repairs to larger maintenance projects, all while helping keep our service users’ homes safe, secure, and in the best condition. You’ll be part of a friendly, supportive Housing Services Team where your skills will make a difference to people’s lives. If you like the idea of meaningful work, a bit of variety, and being part of a team that genuinely cares—this could be the perfect fit.
Monday: Start things off by getting your work van fueled for the week ahead and start attending different services to complete identified reactive repairs from the weekend
Tuesday: Today you’re decorating an empty property, repairing a few doors and getting things ready for our housekeeping team to clean ready for letting.
Wednesday: Supporting a service complete reactive repairs following room checks
Thursday: Today you’re on Dutch Farm supporting the team develop a new structure
Friday: Ending the week, you’re investigating some damp in a property completing remedial works and looking to address the underlying cause of this issue.
Minimum of three years’ experience working in similar role. Multi trade skill experience which includes carpentry, plumbing, tiling and plastering. Full UK driving licence is essential, as you will be required to travel between sites as part of the role.
Knowledge of the skills, technology and safety procedures required to carry out the full range of maintenance tasks. A strong knowledge of building repairs, working individually or as part of a team effectively and supportively.
Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality. A high degree of tact and diplomacy when interacting with service users and visitors. Ability to record accurate information relating to completed repairs.
You’ll be working in people’s homes, so empathy and respect are important. We ask that all team members treat residents and their properties with care, professionalism, and consideration, helping to create positive relationships with everyone we work alongside.
The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to be part of an on-call rota for out of hours repairs.
Strong time management and the ability to manage to prioritise tasks
You should have basic IT skills, including the ability to use email, complete digital job sheets or maintenance records, and update information using handheld devices or simple systems.
Carpentry and joinery, including door repairs to ensure compliance with fire regulationsElectrical awareness or electrical maintenance