Maintenance Operative

Colets Health and Fitness; Elmbridge; On-site; GBP 25,000 - 35,000; Part time

Job summary

A fitness and wellness club in Elmbridge seeks a motivated individual for maintenance and support tasks. The ideal candidate will assist with the upkeep of the club's facilities, ensuring safety and cleanliness, especially in pool areas. Responsibilities include maintaining detailed records, loading/unloading supplies, and supporting team efforts. Excellent communication and customer service skills are essential. Flexible hours available, competitive pay, and various benefits offered.

Benefits

Free membership

Discount on food

Company pension scheme

Paid day off for birthday

Qualifications

• Must have a bias for electrical trade, though not essential.
• Fitness to undertake arduous tasks involved in maintenance.

Responsibilities

• Maintain club building and equipment like machinery and lighting.
• Ensure pool and spa areas are safe and clean.
• Perform periodic maintenance checks and update logs.
• Assist with receiving and storing deliveries.
• Ensure building security and emergency preparedness.

Skills

Attention to detail

Good communication skills

Customer service experience

General DIY skills

Ability to work as part of a team

Basic computing skills in Excel & Word

Education

Pool Plant Operators Qualification

Job description

Role and Responsibilities

• Assisting in the day-to-day maintenance of the Club building and areas under the Clubs control including all machinery, lighting, electrical appliances, plumbing and drainage, heating, and air conditioning.
• Assisting in ensuring that pool plant equipment, the water, spa, and surrounds are always in a safe and clean condition (water testing, water meter readings, pool backwashes, pool tests in plantroom, shower / steam room drainage, pool plant operations (chlorine and PH)).
• PPM checks and maintenance issues prioritised and actioned. System logs updated on WAM computer program.
• Assisting in the redecoration and refurbishment of the club as necessary.
• Assisting with the receipt of deliveries, stocks and supplies including loading / unloading as necessary.
• Assisting in ensuring the security of the building and its contents, paying particular attention to alarms, locks, fire extinguishers and maintaining records where necessary.
• To be fully aware of and understand departmental N.O.P.s, E.O.Ps and Club emergency procedures.
• Assisting in maintaining records of all work carried out to all equipment within the Club.
• Stock takes.
• Understanding of Water Hygiene.
• General DIY skills.
• Basic computing skills in Excel & Word.
• Other ad-hoc support as reasonably requested.
• Availability to work weekends and various shifts.
• Finance: To work with Line Manager to remain within budget.
• Cultural / Values: Commit to the company values and personality.

Qualifications / Educational Requirements

The ideal candidate would have Pool Plant Operators Qualification as well as a bias for electrical trade but not essential.

Preferred Skills

• High levels of attention to detail, the ability to think methodically, prioritisation skills, good communication skills; both internally and with suppliers and third parties.
• Physically fit enough to be able to undertake arduous or difficult tasks (lifting and carrying work will be involved).
• Be always well-presented and polite to members and staff and able to work as part of a team or as an individual (must be self‑motivated).
• Have a can‑do attitude, be able to adhere to deadlines and get tasks done when asked for, and above all else a drive to continuously improve and the ability to adapt to various scenarios.
• Excellent communication skills.
• Customer service experience.

Values

• Welcoming – We do things a little differently around here, not just another corporate gym.
• Supportive – Of our community, members and each other; We genuinely care.
• Independent – We are inclusive, unpretentious and trustworthy.
• Not for profit.

Personality

• Motivated – Engaged, part of the family and driven to make a genuine contribution.
• Friendly – Outgoing, enthusiastic and able to engage with both colleagues & customers.
• Proud – Positive.
• Has a can‑do energy that brightens up those around them.

KPIs

Member NPS Scores.

Benefits

• Salary Competitive, based on experience.
• Hours Flexible 25-40 hours per week, by agreement.
• Free membership, discount on family membership.
• Discounts on franchises within the club.
• Discount on Food.
• Discount on nursery.
• Company pension scheme with contributions.
• Staff Days, paid day off for birthday.