Maintenance & Operations Coordinator (Short-Let Properties)

Amelia Dream Homes; City of Westminster; On-site; GBP 22,000 - 30,000; Full time

Job summary

A property management company in the City of Westminster is hiring a proactive individual for a full-time maintenance role, involving hands-on tasks and guest interaction. Responsibilities include general maintenance, property inspections, and coordination of guest check-ins. The ideal candidate has proven handyman experience and excellent customer service skills. The salary ranges from £22,000 to £30,000 per year with an OTE of £45,000, emphasizing the importance of practical skills and organizational abilities.

Benefits

Performance Bonus

Qualifications

• Proven experience in maintenance or handyman roles required.
• Effective communication skills for guest interactions.
• Practical and organized with the ability to work independently.

Responsibilities

• Perform general handyman and maintenance tasks.
• Engage with guests for check-ins and inquiries.
• Conduct regular property inspections and maintain standards.

Skills

Handyman skills

Problem-solving

Customer service

Organization

Job description

We are seeking a proactive and dependable individual to join our team, focusing on the maintenance and operations of our short-let properties. This role primarily involves hands‑on maintenance tasks (about 60‑70% of the job), with the remainder dedicated to guest interactions, including communication, check‑ins, and property inspections.

Responsibilities

Maintenance (Main Focus)

• Perform general handyman and maintenance tasks, such as minor plumbing, basic electrical work, repairs, painting, snagging, and furniture assembly.
• Swiftly identify and resolve issues, escalating to the Maintenance Manager when necessary.
• Conduct regular property inspections to ensure they are in top condition.
• Assist with urgent maintenance issues and coordinate with contractors as directed by the Maintenance Manager.
• Ensure all properties are safe, fully functional, and ready for guests.

Guest & Operations Support

• Engage with guests before, during, and after their stay to ensure a pleasant experience.
• Meet guests for check‑ins, give property tours, and address any inquiries they may have.
• Serve as the primary contact for guests during their stay, resolving any issues promptly.
• Inspect properties post-cleaning to ensure cleanliness and standards are upheld.
• Coordinate cleaning schedules and manage supplies.

Requirements

• Proven experience in maintenance or handyman roles is essential.
• Comfortable with face‑to‑face interactions with guests.
• Experience in short‑lets, hospitality, or property management is advantageous.
• Must be practical, organized, and capable of working independently.

Salary

This is a full‑time position with a salary ranging from £22,000 to £30,000 per year + bonus (OTE £45,000), depending on experience and based in London.

Experience: Required
Languages: English – Advanced
Employment: Full‑time
Salary: £22,000 – £45,000 yearly
Benefits: Performance Bonus
Starting time: Immediate start!

About Amelia Dream Homes:

Amelia Dream Homes focuses on Luxury Real Estate, Property Management, Property, and Holiday Lettings. Their company has offices in London.