Maintenance Officer

Lily; Romford; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Lily is seeking a hands-on Maintenance Operative for a care home in Romford, United Kingdom. You will carry out general maintenance, service water and heating systems, test electrical equipment, and supervise contractors to keep the home safe and well presented.

You will respond to on-call issues, maintain grounds, and support residents and staff with proactive facilities management. The role requires prior care home maintenance experience, mechanical aptitude, and a commitment to safety and

Qualifications

• Previous experience in a Care Home environment is preferred.
• Must be able to carry out general maintenance and repairs.

Responsibilities

• General maintenance and repairs throughout the home, inside and out.
• Carry out statutory testing of water services and maintain heating systems.
• Test and inspect portable electrical appliances and maintain PAT records.
• Support fire safety measures and conduct checks on fire doors, extinguishers, and alarms.
• Be available for on-call emergencies and liaise with Home Manager and contractors.
• Maintain grounds, tidy external areas, and assist with waste management.
• Keep accurate maintenance documentation and PUWER/LOLER records.
• Collaborate with housekeeping, catering, and other departments to meet high standards.
• Assist with resident engagement activities as directed by the Home Manager.

Skills

Maintenance experience

Tools

PAT testing

Job description

We are not offering Sponsorship

Job Purpose: To carry out day to day maintenance on the fabric of the building, it’s services and grounds to ensure that the Home is maintained in a safe, efficient, and

functional order.

Knowledge,

Skills, Abilities

&

Qualifications

Previous experience in a similar role within a Care Home environment

preferred.

Principal Responsibilities

General Maintenance & Repairs

Carry out general maintenance and repairs throughout the home as required.

Ensure the home is maintained in a good decorative order internally and externally.

Undertake routine inspections and solve day-to-day maintenance issues proactively.

Maintain the home’s exterior, ensuring external areas and grounds are tidy, safe, and wellpresented at all times.

Assist with moving furniture and equipment as directed by the Home Manager.

Water & Heating Systems

Carry out statutory testing of water services in line with current legislation and company policy.

Undertake Legionella testing, TMV checks, and maintain water filtration and softener systems.

Ensure boilers are operating correctly and room temperatures are seasonally adjusted.

Support the checks and maintenance of the home's hot and cold water plant systems, and any backup generators (if applicable).

Electrical Equipment & Compliance

Test and inspect portable electrical appliances, including those brought in by residents or visitors, ensuring they are PAT tested and safe for use.

Maintain up-to-date PAT testing records and ensure a PAT testing action plan is in place.

Ensure all electrical equipment is periodically maintained and records of calibration certificates are held.

Tools, Equipment & Contractor Supervision

Maintain tools and equipment in a clean, safe, and secure condition.

Keep an up-to-date inventory of maintenance tools and equipment.

Supervise external contractors, ensuring they are inducted, follow site rules, and use permit-towork systems where applicable.

Ensure contractors comply with the asbestos register and site-specific safety procedures.

Fire Safety

Support the implementation and maintenance of fire safety measures in accordance with the home’s fire risk assessment and relevant legislation.

Conduct regular visual checks of fire doors, extinguishers, emergency lighting and fire alarm systems, and report faults promptly.

Assist with weekly fire alarm testing and monthly fire safety checks, maintaining appropriate records

Participate in and support scheduled fire evacuation drills, ensuring safe procedures are followed and assisting residents and staff as required.

Ensure escape routes and exits are clearly marked, accessible, and kept free from obstruction at all times.

Work collaboratively with the Home Manager and Health & Safety Lead to address any fire safety

concerns identified during audits or inspections.

Maintain awareness of and comply with the home’s fire procedures, including responsibilities in the event of an emergency evacuation.

On-call & Emergency Response

Be available for emergency call-outs and provide telephone advice when off duty, ensuring a prompt response to maintain safety and operations. Hours worked will be paid accordingly.

Liaise with contractors and escalate urgent issues to the Home Manager or Head of Facilities and

Maintenance.

Grounds & External Maintenance

Maintain grounds, including cutting grass, pruning shrubs and hedges, removing weeds, and litter

picking.

Grit pathways and car parks in adverse weather.

Carry out jet washing as required to maintain external cleanliness and safety.

Record Keeping & Monitoring

Complete and maintain accurate documentation for all maintenance activities.

Keep service contract records up to date (e.g. PUWER, LOLER).

Monitor energy consumption, keeping written records to help minimise costs.

Waste & Storage Management

Follow the company’s waste disposal policy, prepare bins for collection, and maintain the

cleanliness of waste areas.

Ensure storage areas are clean, tidy, and secure at all times.

Assist with receiving fuel deliveries and cess-pit waste removal, where required.

Resident & Team Support

Work collaboratively with housekeeping, catering, and other departments to ensure compliance and high standards are met.

Assist with resident engagement activities and events (e.g. BBQs, garden parties) as requested by

the Home Manager