Maintenance Officer

Ymca Fairthorne Group; Basingstoke; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Health and wellbeing benefits

Career development

Training and professional development

Job summary

YMCA Fairthorne Group is seeking a practical and proactive facilities maintenance person to manage caretaking duties across multiple sites. You will carry out reactive and planned maintenance, support safety checks, and help ensure spaces remain safe, compliant and welcoming for residents and activities.

The role requires hands-on skills across building maintenance, good IT use for records, and a UK driving licence with willingness to travel between sites.

Qualifications

• Experience in caretaking, facilities or maintenance roles.
• Knowledge of general building maintenance and grounds care.
• Understanding of health and safety requirements and safe practices.
• Full UK driving licence and willingness to travel between YMCA sites.

Responsibilities

• Undertake day-to-day maintenance and cleaning across YMCA properties.
• Respond promptly to maintenance defects and repair requests.
• Maintain stocks of maintenance supplies, tools and materials.
• Order and inventory management to prevent delays in work.
• Set up rooms and facilities for community bookings and events.
• Carry out basic carpentry, plumbing and building maintenance works.
• Provide first-line response to incidents including fire, flood, or property damage.
• Ensure works comply with health and safety legislation and safe working practices.

Skills

Caretaking experience

Facilities maintenance

Health and safety awareness

IT skills

Driving licence

Organised and proactive

Education

Relevant maintenance qualification (optional)

Tools

ComplyNC asset system

General maintenance tools

Job description

Safe buildings. Welcoming spaces. The foundations that help people thrive.

Every YMCA service relies on the spaces where it happens. Homes that feel safe. Community facilities that are welcoming.

Buildings that are compliant.

Gardens that are cared for.

And environments where young people, colleagues and visitors can feel comfortable and secure.

What the role is really about

This role is about much more than fixing things when they break. It's about taking pride in our buildings and creating environments that people can rely on. Working across our charity's estate, you'll carry out reactive and planned maintenance, support health and safety compliance, maintain grounds and communal areas, and help ensure our properties consistently meet statutory, mandatory and legal requirements. You'll work closely with the Facilities Management Team and colleagues across the organisation to keep our buildings operating safely and effectively every day.

What you'll do

You’ll:

• undertake day-to-day maintenance and cleaning duties across YMCA properties
• respond promptly to maintenance defects and repair requests
• maintain appropriate stocks of maintenance supplies, tools and materials
• take responsibility for ordering and inventory management to prevent delays in work
• set up rooms and facilities for community bookings and events
• move furniture and equipment where required
• ensure grounds, gardens and outdoor areas remain clean, safe and well maintained
• support the management of waste and recycling streams
• carry out planned preventative maintenance programmes under the guidance of the Facilities Management Team
• complete routine inspections, testing and monitoring activities including emergency lighting, fire alarms, fire extinguishers and water safety checks
• ensure maintenance equipment remains safe, functional and fit for purpose
• undertake repairs and maintenance works within your level of competence
• supervise contractors on site and inspect completed works where required
• monitor work schedules and maintain accurate records of completed works
• clean accessible guttering and drainage systems as required
• maintain records using YMCA's asset management system, ComplyNC
• undertake property inspections and identify repair requirements
• support the turnaround of void accommodation to ensure properties can be re-let quickly
• carry out basic carpentry, plumbing and building maintenance works
• undertake decorating and finishing works including painting, varnishing, tiling and glazing
• replace fixtures, fittings and lamps where required
• provide a first-line response to incidents including fire, flood, break-ins and property damage
• ensure all works comply with health and safety legislation and safe working practices
• provide cover and support across the wider YMCA property portfolio when required. Every task contributes to creating safe, welcoming and compliant spaces for the people we support.

What success looks like

Success in this role isn't always measured by major refurbishment projects. Often it's the smaller things that make the biggest difference. A repair completed before it becomes a larger issue. A room prepared quickly for a new member. A safety check completed thoroughly. A community room ready for an important event. Or a building that simply works exactly as it should. Your work will help create environments where YMCA services can thrive.

The person we’re looking for

We’re looking for a practical and proactive individual who takes pride in maintaining high standards and enjoys solving problems.

You’ll have:

• previous experience in caretaking, facilities or maintenance roles, ideally within housing, residential or community environments
• knowledge of general building maintenance, grounds maintenance and repairs
• a strong awareness of health and safety requirements and safe working practices
• confidence carrying out a range of maintenance tasks within your competence
• good IT skills and the ability to use digital systems to manage records and work schedules
• an understanding of compliance, inspection and preventative maintenance processes
• a full UK driving licence and willingness to travel between YMCA sites.

A First Aid at Work qualification would be desirable, although training can be provided. Knowledge of Health and Safety legislation and qualifications such as IOSH or NEBOSH would also be advantageous.

Most importantly, you’ll be:

• reliable and dependable
• practical and hands‑on
• organised and self‑motivated
• thorough and detail-focused
• flexible and responsive to changing priorities
• able to work independently and use initiative
• approachable and professional when working with colleagues, residents and contractors
• committed to supporting the work and values of the charity.

Benefits that make a difference

More time away from work

25 days' annual leave plus Bank Holidays FTE, increasing with service up to 30 days, with the option to buy additional leave.

Celebration Leave

An additional day each year to celebrate something important to you.

Health and wellbeing

Access to our Health Cash Plan and Employee Assistance Programme.

Family support

Enhanced family leave provisions.

Everyday benefits

Blue Light Card eligibility, gym discounts and Cycle to Work scheme.

Career development

Training and professional development opportunities across YMCA Fairthorne Group.

Part of something bigger

YMCA Fairthorne Group supports children, young people and families across Hampshire and the Isle of Wight through accommodation, childcare, youth work, community projects and wellbeing services. The buildings and spaces we operate are essential to everything we do. Your work will help ensure these environments remain safe, compliant and welcoming for everyone who uses them. Every repair completed. Every inspection carried out. Every property maintained. Helps support our wider mission to help people: Belong, Contribute. Thrive.

Safeguarding

YMCA Fairthorne Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful applicants will be required to complete appropriate safer recruitment and pre‑employment checks, including an Enhanced Disclosure through the Disclosure and Barring Service where applicable.

Equality, diversity and inclusion

YMCA Fairthorne Group is committed to creating an inclusive organisation where everyone is treated fairly, with dignity and respect.

We welcome applications from people with different backgrounds, experiences and perspectives.

Up to £28,500 per annum