Maintenance Manager

IHG Hotels & Resorts; Torquay; On-site; GBP 34,000 - 40,000; Full time

Job summary

A prominent hotel brand in Torquay seeks a dynamic Maintenance Manager to lead a new team in ensuring the hotel's operational success. Responsibilities include managing maintenance tasks, coaching staff, and ensuring compliance with health and safety standards. The ideal candidate should have experience in hotel maintenance, strong organizational skills, and a proactive approach. The position offers up to £40,000 per annum, employee perks, career development opportunities, and a supportive work environment.

Benefits

Financial security

Growth and development opportunities

Colleague perks through discount programs

Wellbeing support

Qualifications

• Essential experience within a hotel environment.
• Ability to manage administrative responsibilities effectively.
• Trained and experienced in all facets of hotel maintenance.

Responsibilities

• Manage reactive maintenance incidents to ensure safety.
• Coach and mentor team members in maintenance tasks.
• Address snagging and building defects in a proactive manner.
• Monitor and manage the maintenance budget.
• Implement preventative maintenance programmes.
• Ensure compliance with health and safety legislation.
• Manage contractors and negotiate contracts.

Skills

Experience as a Maintenance Manager

Excellent organisation skills

Knowledge of hotel maintenance practices

Trained in Preventative Maintenance

IT systems confidence

Education

Qualification in plumbing or electricity

Tools

Building Management System

Service optimisation tools (Quore/Hotsos/Knowcross)

Job description

Hotel Indigo Torquay is on the lookout for a dynamic Maintenance Manager to inspire and lead in our brand-new, highly anticipated hotel opening. Join the excitement and become part of the Hotel Indigo family!

Hotel Indigo Torquay brings a vibrant new addition to this idyllic coastal town. Nestled along the stunning English Riviera, the hotel offers guests breathtaking views of Tor Bay and easy access to some of Torquay’s most iconic beaches and walking trails, where nature can be truly appreciated. Close to local attractions, including the historic Torre Abbey and the lively harbour, guests can also indulge in the region's renowned culinary scene featuring fresh seafood and artisanal delights. Hotel Indigo provides a unique and memorable experience, offering a tonic for the body, imagination, and soul, while capturing the spirit of this historic English seaside destination.

As the Maintenance Manager, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) …

• Reactive maintenance: working on adhoc incidents to ensure safety of wider Hotel team and our guests whilst investigating cause of incidents.
• People management: coaching and mentoring our Maintenance Assistant and wider hotel team; implementing and monitoring training to ensure everyone is trained to the highest standards within brand standards whilst managing performance.
• Hands-on rectifying snagging and building issues: addressing and resolving snagging and building defects in the new build property, taking a proactive, practical approach alongside the maintenance assistant to ensure issues are rectified efficiently.
• Budget management: department forecasting, handling expenses and working to the Hotel’s budget.
• Preventative maintenance: investigating current processes to identify areas of improvement and implementing preventative maintenance programmes, continuous monitoring of the building infrastructure.
• Health and safety: ensuring statutory compliance being met, in depth knowledge of Health and Safety legislation to ensure team is meeting legal standards and IHG specific policies.
• Contractor management: managing on-site contractors, communication with contractors and external stakeholders regarding current contracts and negotiating new contracts.

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has….

• Experience as a Maintenance Manager or similar within a Hotel environment (essential)
• Excellent organisation skills, managing administrative responsibilities of the role whilst also being confident in IT systems (essential)
• Experience in all aspects of maintenance that may be expected within a Hotel such as painting and decorating, carpentry, activities generally expected of a Maintenance Assistant
• Trained in and application of Preventative Maintenance
• Knowledge of appropriate hotel systems to support operational processes such as service optimisation tool (Quore/Hotsos/Knowcross) and the Building Management System
• Qualification in plumbing or electricity will be an advantage (IOSH qualified is highly desirable)

Just like no two Hotel Indigos are alike, we believe no two individuals are alike. Therefore, we offer our colleagues with a wide range of additional benefits to support you. By taking a confident step in your career and joining us, you can expect to receive….

• Financial security – Up to £40,000.00 per annum, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders

If you are looking to join a Hotel company where you can be your authentic self, unite a shared passion for local discovery and celebrate your creative and fun-loving nature….click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.