Maintenance Manager

Park Holidays UK Ltd; Polmear; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Holiday park discounts

Restaurant discounts on park sites

Life Insurance coverage

Eye test voucher

Employee Assistance Programme

Gym membership discount

Referral schemes

Mortgage advice service

Company pension scheme

Job summary

Park Holidays UK Ltd is seeking a Maintenance Manager to oversee the daily operations of the maintenance team across our holiday parks. You will manage staff, budgets, health and safety, and coordinate with external contractors to uphold high standards of maintenance and guest satisfaction.

The role requires a hands-on leader with a commitment to quality and the ability to plan proactive maintenance schedules while ensuring compliance with regulations.

Qualifications

• Proven leadership in maintenance management.
• Strong health and safety knowledge and practice.
• Experience managing budgets within a park or similar environment.
• Hands-on approach across trades and faults.
• Excellent verbal and written communication with guests and staff.

Responsibilities

• Communicate with guests professionally to ensure a positive experience.
• Conduct regular health and safety checks per park agreements and regulations.
• Plan and implement a proactive maintenance schedule for plant, equipment, and facilities.
• Manage workloads and provide guidance, training, and support to the team.
• Complete routine checklists and inspect facilities for maintenance needs and hazards.
• Coordinate movement of holiday homes with Sales Manager for timely completion.
• Supervise all siting activities ensuring safety and compliance.
• Liaise with external contractors for projects and safety-aligned work.
• Manage department budgets and seek cost-effective solutions.

Skills

Leadership

Health & Safety

Budget management

Team management

Communication

Job description

As the Maintenance Manager, you will oversee the daily operations of the maintenance team, ensuring that all equipment, facilities, and outdoor spaces are in excellent condition. You will be responsible for managing staff, budgets, health and safety, and liaising with external contractors. The role requires strong leadership skills, a hands‑on approach, and a commitment to delivering high standards across the park.

Job Duties

• To communicate with guests in a professional and courteous manner, ensuring a positive experience at all times.
• Conduct regular health and safety checks according to park agreements, ensuring all work is carried out in compliance with H&S regulations and best practices.
• Plan, prepare, and implement a proactive maintenance schedule for all plant, equipment, and facilities to ensure their continuous, safe operation.
• Manage and allocate workloads for the maintenance team, ensuring tasks are completed efficiently and to a high standard. Provide guidance, training, and support as needed.
• Complete daily, weekly, and monthly checklists, inspecting facilities to identify maintenance needs and safety hazards.
• Plan and coordinate the movement of holiday homes, working closely with the Sales Manager to ensure timely completion and smooth after‑sales service.
• Manage and supervise all siting activities, ensuring that processes are safe and compliant.
• Liaise with external contractors to oversee specific projects, ensuring that work is completed to a high standard and in line with building and safety regulations.
• Manage and monitor the budget for maintenance resources, ensuring cost‑effective solutions and control over all expenses within the department.
• Ensure the proper functioning of all plant and equipment, coordinating repairs and upgrades when necessary.
  Proven experience in maintenance management, ideally within a leisure, holiday park, or similar environment.
• Strong team management abilities, with experience in allocating workloads, training staff, and motivating a team.
• Hands‑on experience with general maintenance tasks, including plumbing, carpentry, electrical work, and plant/equipment maintenance.
• In‑depth understanding of health and safety regulations, with a commitment to ensuring compliance across all areas of the park.
• Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, contractors, and management.
• Strong organisational skills with the ability to prioritise and solve problems quickly and efficiently.
• Experience managing budgets and controlling expenditure within an allocated budget.
• Willingness to work a flexible schedule, including weekends, holidays, and peak times as required by the business.
• This role is subject to a Basic Disclosure and Barring Service (DBS) check.
  Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!
  At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart.

We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK

• Generous discount on holidays across our parks
• Discount at all restaurants on park for you and your family
• Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
• Free premium eye test voucher
• Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
• Discounted gym memberships
• Employee referral scheme
• Sales referral scheme
• Free expert mortgage advice
• Company pension scheme