Maintenance Manager

Loc8me; Liverpool; On-site; GBP 32,400 - 39,600; Full time

Benefits offered by this job

Birthday off

Christmas Eve off

Additional holidays

TOIL

Pension scheme

EAP

Community discounts

Referral bonus

Professional courses

Social events

Job summary

loc8me is hiring a Maintenance Manager in Liverpool to lead the Asset Management team, overseeing maintenance of properties and relationships with landlords, tenants, and contractors. You will drive service quality and manage workflows across the team.

You will work closely with the Branch Manager and Asset Managers to deliver a first-class customer experience, while building strong networks and ensuring KPI targets are met. This is a full-time, in-person role with room for growth.

Qualifications

• Excellent organisational skills required to manage multiple properties and contractors.
• Strong communication with landlords, tenants and team members is essential.
• Ability to take ownership from start to finish on maintenance tasks.
• Experience in asset management within property sectors is preferred.
• Self-motivated with the drive to work independently and as part of a team.
• Ability to prioritise workload and meet deadlines in a fast-paced environment.
• Flexible and adaptable to changing priorities and issues.

Responsibilities

• Develop and maintain relationships with Landlords, Tenants and Contractors.
• Manage in-house maintenance contractors and allocate jobs.
• Process invoices and oversee communications via phone, email, and WhatsApp.
• Conduct property inspections during Tenancies and ensure standards.
• Coordinate end of Tenancy check-outs and deposit returns.
• Organise tenancy move-ins and inventories; advise on investments.

Skills

Organisational skills

Communication skills

End-to-end ownership

Asset management

Self-motivation

Prioritisation

Flexibility

Job description

Home • Maintenance Manager

Asset Management

Maintenance Manager

• location_city Liverpool
• account_balance_wallet £36,000.00

Who we are

Join loc8me – Where Ambition Lives

loc8me isn’t your average lettings agency.

We’re a fast growing, nationwide student lettings business on a mission to deliver industry leading accommodation experiences for both our students and our landlords. We don’t do mediocre. We don’t stand still. We grow, we improve, and we raise the standard, constantly.

When you join loc8me, you join a company where:

• Opportunity is real
• Progression is earned
• Standards are high
• Energy is contagious
• And ambition is encouraged

If you want a role where you can make an impact and not just fill a seat, keep reading.

The Role – Maintenance Manager

We are looking for a Maintenance Manager to work as part of the Asset Management team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As a Maintenance Manager, you will be responsible for dealing with all management aspects of our properties, while also supporting the Branch Manager and Asset Managers within the branch.

Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.

Key duties and requirements include:

• Developing and maintaining great relationships with Landlords, Tenants, and Contractors
• Managing our team of in-house maintenance contractors
• Receive and allocate maintenance jobs and processing of invoices
• Manage communications via phone, email, and WhatsApp
• Conduct inspections of properties during Tenancies and ensure properties are maintained to a high standard
• Organise end of Tenancy check-outs and deposit returns
• Organise tenancy move-in and inventories
• Offering investment advice on landlords' current and new portfolios
• Assist with the accounts team to ensure landlord, tenant and contractor ledgers are updated and correct.
• Support the Branch Manager in the day-to-day management of the Asset Management team, ensuring all KPIs are consistently achieved and reported correctly.
• Support the training and onboarding of new Asset Managers as the team continues to expand.

Essential skills:

• Excellent organisational skills
• Excellent communication skills in order to provide a high-quality to service to all customers
• The ability to see a job through from start to finish
• Experience in asset management (within the property industry preferred)
• Self-motivated and ability to work on own initiative
• Ability to prioritise workload and work to deadlines
• Flexible and adaptable in approach to work

Additional information

Why loc8me?

• You’ll be part of an ambitious, scaling business
• We invest in personal development and progression
• We encourage innovation and fresh thinking
• You’ll work alongside high-performing, driven people
• Your contribution genuinely makes a difference

Benefits:

• Competitive salary package
• Birthday off (paid)
• Christmas Eve off (when it falls on a weekday)
• Additional paid holiday entitlement – up to 3 extra days after 1 year of service
• Time Off in Lieu (TOIL)
• Enhanced maternity & paternity leave
• Pension scheme
• Employee Assistance Programme (EAP)
• Access to the loc8me Community Card (exclusive discounts)
• Referral bonus scheme
• Paid professional courses & qualifications
• Regular company social events

Details & Salary:

• Hours of work: 9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm
• Competitive Salary depending on experience
• Driving licence required and personal car preferred
• Job Types: Full-time, Permanent

Work Location: In person