Maintenance Manager

The Inn Collection Group; Harrogate; On-site; GBP 30,000 - 40,000; Full time

Job summary

A hospitality company located in Harrogate is seeking a Maintenance Manager to oversee operations of the maintenance team. You will ensure safety and exceptional guest experiences, manage planned maintenance, conduct safety checks, and lead the team with a can-do attitude. Ideal candidates will have extensive experience in construction and relevant qualifications. This role includes a focus on Health & Safety compliance and offers a vibrant work environment.

Benefits

Extra paid holiday on birthday

Support from Lead-Inn development program

Paid breaks

50% off food at any of our Inns

Stay for £1 during January to March

1/3 off room bookings

£50 on same day bookings

15% off bed and breakfast for loved ones

24/7 Employee Assistance Programme

Tronc (tips)

Contribute to charitable scheme

Qualifications

• Experience in the construction trade.
• Strong understanding of Health & Safety compliance.
• Ability to manage maintenance tools and stock.

Responsibilities

• Oversee daily operations of the maintenance team.
• Perform daily checks on safety equipment and systems.
• Ensure planned maintenance projects are executed.

Skills

Leadership skills

Flexible, can-do attitude

Health & Safety compliance

Problem-solving skills

Education

NVQ or equivalent qualification

Job description

Overview

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Set on famous Parliament Hill, The Harrogate Inn, formally known as The St George Hotel offers an ideal location surrounded by Yorkshire's finest treasures. Just steps away, you'll find the charming Betty's Tea Rooms, the historic Royal Hall, and the Turkish Baths. Experience the perfect balance of elegance and convenience in the heart of Harrogate.

You’ll Fit Right Inn

As a Maintenance Manager, you will ensure our buildings and grounds provide a safe and exceptional experience for guests. Overseeing the daily operations of the maintenance team, you will plan workloads, delegate tasks, and provide the tools, training, and support your team needs to work safely and to a high standard. You’ll be the first point of contact for emergency call-outs, manage seven-day maintenance coverage, and ensure all jobs are accurately recorded in our system while adhering to Health & Safety guidelines.

Your responsibilities include daily checks on boilers, electrical systems, fire safety equipment, and exterior areas such as roofs, gutters, and walkways to identify and address hazards. You’ll oversee planned maintenance projects like painting and grouting, respond to unplanned repairs, and maintain external areas, including gardens and outdoor spaces. Additionally, you’ll liaise with contractors, manage maintenance tools and stock, and ensure all supplies are replenished to maintain seamless operations.

To excel in this role, you’ll bring experience in the construction trade, an NVQ or equivalent qualification, and a strong understanding of Health & Safety compliance. Leadership skills and a flexible, can-do attitude are essential, enabling you to guide your team, tackle challenges, and uphold the highest standards across all areas of maintenance.

If you’re efficient, solution focused, and always prepared to tackle new challenges we think you’ll fit right inn…

The role description is based on the maintenance responsibilities and requirements for The Inn Collection Group.