Maintenance Manager

Rudding Park; Harrogate; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel resort in Harrogate is seeking a Maintenance Manager to oversee all maintenance operations. The ideal candidate will manage a team, maintain high safety standards, and ensure top-quality facilities for guests. This role includes hands-on technical work and the coordination of maintenance activities across various hotel facilities.

Benefits

Company sick pay for up to 4 weeks

Up to 30 days annual leave

Complimentary overnight stay for new starters

Investment in personal growth

Hospitality Rewards including Employee Assistance Programme

Local discounts on gym memberships

Qualifications

• Hands-on technical skills for maintenance tasks.
• Ability to work under pressure and manage a team.
• Strong planning and organizational skills.

Responsibilities

• Oversee daily maintenance activities across the resort.
• Maintain a preventative maintenance program.
• Respond promptly to urgent repair needs.
• Ensure compliance with health & safety legislation.

Skills

Team supervision

Technical maintenance skills

Problem-solving

Communication

Job description

Overview

We are not just hiring - we are looking for personalities that light up a room! How big is your smile? Do your eyes light up a room? Can you turn challenges into opportunities and guests into lifelong ambassadors?

We believe that the best part of our team is the energy, positivity, and genuine smiles we share with every guest and team member.

If you've got any of the above, we want to hear from you.

We are on the hunt for enthusiastic, positive, and energetic people who thrive on creating moments that guests will remember long after they leave.

The Maintenance Manager is responsible for overseeing all aspects of the hotel resort's maintenance operations, ensuring that all facilities, equipment and infrastructure are kept in excellent working condition. This role combines hands‑on technical skills with management and planning to maintain safety and high standards that enhance the guest experience. Undertake out of hours call‑out role as required.

What We Are Looking For

• Maintain a high standard of dress and personal hygiene.
• Be pleasant and helpful to all staff; bright and cheerful to guests.
• When needed, provide assistance to guests and employees.
• Self‑progression, undertake in‑house training and external training courses.
• Promote continuous improvement in the level of quality and guest care provided by the business and make proposals/suggestions where applicable.
• Undertake any other duties commensurate within the position for which you are qualified.

Key Responsibilities

• Plan, coordinate, and oversee daily maintenance activities across all resort facilities including guest rooms, public areas, restaurants, spa, and back‑of‑house areas.
• Maintain a preventative maintenance programme (PPM) to reduce downtime and extend equipment life.
• Respond promptly to urgent repair needs to minimise disruption to guests and operations.
• Ensure all mechanical, electrical, plumbing, HVAC, and other systems are functioning optimally.
• Supervise and motivate the maintenance team to ensure high performance, professionalism, and safety awareness.
• Delegate tasks effectively while providing technical support and guidance to staff.
• Conduct regular performance reviews and identify staff training needs.
• Ensure compliance with all relevant health & safety legislation, fire regulations, and building codes.
• Carry out regular inspections to identify hazards, address safety concerns, and maintain documentation for audits.
• Oversee statutory inspections for lifts, boilers, fire alarm systems, and other regulated equipment.
• Work closely with other departments to address maintenance issues impacting the guest experience.
• Ensure prompt and professional resolution of guest complaints related to facilities.
• Coordinate refurbishment, renovation, and capital improvement projects in liaison with contractors and vendors.
• Ensure projects are delivered on time, and to quality standards.

In Return for Your Hard Work and Commitment We Offer

• Service Charge (Tronc)
• Company sick pay for up to 4 weeks
• A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
• Annual party, family fun days, award dinners – we love to celebrate!
• Up to 30 days annual leave, increasing with length of service
• Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three‑month probation
• FREE food and drink; The Green Room is our team's dedicated space to chill out, when not "on stage" looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your "co‑stars" or watch TV.
• Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
• Can't wait until pay day? Wage Stream allows you to pay yourself when you need it!
• Hospitality Rewards include FREE Employee Assistance Programme from Day 1
• Local discounts on gym memberships
• Complimentary counselling sessions to support mental health
• Wellbeing App with a range of support such as podcasts, fitness videos, recipes
• AND MUCH MORE....

About Rudding Park

A privately‑owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.

Rudding Park features the first Roof‑Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone – a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.