Maintenance Manager

Interstate Hotels & Resorts, Inc.; England; On-site; GBP 32,000 - 40,000; Full time

Job summary

A leading hospitality management company in the UK is seeking a Maintenance Manager for the Mercure Bedford Centre Hotel. This role involves overseeing maintenance operations, ensuring compliance with safety standards while preparing for a major refurbishment. The ideal candidate will have at least 2 years of experience in a similar role and strong skills in contractor management. Benefits include comprehensive training programs, hotel discounts, and a competitive salary.

Benefits

Industry-leading training programs

Hotel discounts up to 50%

Access to earned pay via Wagestream

24/7 employee assistance program

Complimentary staff meals

Competitive salary

Free staff parking

Qualifications

• Minimum 2 years in maintenance leadership within hospitality or similar.
• Strong knowledge of compliance, safety and building systems.
• Skilled in managing contractors and suppliers effectively.

Responsibilities

• Lead maintenance operations ensuring safety and functionality.
• Champion compliance with regulations and maintain records.
• Manage relationships with ownership and contractors.

Skills

Maintenance leadership

Compliance knowledge

Contractor management

Organizational skills

Communications skills

PC/IT literacy

Job description

Overview

With a major refurbishment on the horizon in 2026, Aimbridge Hospitality EMEA are seeking a strategic and compliance-driven Maintenance Manager to lead our operations and help shape the future of our Mercure Bedford Centre Hotel. If you're an experienced leader with a passion for operational excellence and a proactive mindset, this is your chance to make a lasting impact. With a major refurbishment planned for 2026, this is a pivotal time to join the Mercure Bedford Centre Hotel. We're seeking a strategic, compliance-focused Maintenance Manager who can ensure our current operations run flawlessly while laying the groundwork for a smooth, successful transformation.

Responsibilities

• Lead and oversee all maintenance operations, ensuring the property meets brand standards for safety, presentation, and functionality.
• Champion compliance with all statutory, brand, and health & safety regulations, maintaining meticulous records and ensuring readiness for inspections.
• Play a key role in refurbishment planning, advising on technical requirements, compliance considerations, and operational impacts.
• Manage relationships with ownership, contractors, and suppliers, ensuring clear communication, cost control, and timely delivery of works.
• Direct and support your team, setting priorities, allocating resources, and ensuring preventive maintenance schedules are adhered to.
• Collaborate cross‑departmentally with housekeeping, front office, and F&B to address issues that could impact guest experience.
• Act as Energy Champion, driving sustainability initiatives and ensuring alignment with company and brand environmental policies.

Qualifications

• Proven experience (minimum 2 years) in a maintenance leadership role within hospitality or a similar environment.
• Strong knowledge of compliance requirements, safety legislation, and building systems.
• Skilled in contractor and supplier management, with the ability to negotiate and maintain strong working relationships.
• Excellent organisational and communication skills, with a proactive, solutions‑focused approach.
• Ability to lead through influence, ensuring high standards without being hands‑on in day‑to‑day repairs.
• PC/IT literate and competent working with property management systems.

Benefits

• Industry‑leading training and leadership development programmes
• Hotel discounts across our portfolio - staff rates plus up to 50% off food, beverage, and spa
• Wagestream - access up to 40% of your earned pay instantly and set automatic savings
• 24/7 employee assistance programme
• Uncapped incentives to reward your contributions
• Complimentary staff meals on duty
• Competitive starting salary above national minimum wage
• Career and lifestyle breaks for key life events
• Free staff parking, Salary/BenefitsCompetitive Salary and Industry Leading Benefits - Staff Meals on duty - Hotel discounts worldwide

Location

Mercure Bedford Centre Hotel, 2 St Mary's Street, Bedford, Bedfordshire, MK42 0AR. The Mercure Bedford Centre is ideally situated in the heart of the busy market town of Bedford and is ideal for business and leisure guests. Thanks to our prime location, we have great transport links which make getting around by rail or car a breeze. On‑site parking is available, and you're within walking distance of Bedford Railway Station. On the bank of the River Great Ouse, our restaurant and bar offers beautiful panoramic views over the river and surrounding area. We are close to the M1 and just a mile off the A6, so you'll have easy access to local attractions like the Higgins Museum, Silverstone Circuit race track, John Bunyan Museum, Bedford Park and Woburn Safari Park. We have seven air‑conditioned meeting rooms fully equipped with modern technology. They're perfect for business conferences or celebratory occasions, accommodating up to 450 guests. Our hotel is conveniently located to London Luton Airport, London Stansted Airport and London Heathrow Airport for international and domestic guests travelling by plane. Milton Keynes, Cambridge and Central London are all within reach too.

About Aimbridge Hospitality

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other. At Aimbridge, we know our people are the heart of our success. We are committed to creating an inclusive environment where everyone has A Place to Grow.

Application

Apply today and bring your leadership expertise to a team shaping the future of hospitality - and help us prepare for an exciting new chapter in 2026.