Maintenance Manager

Ivy Collection; City of Westminster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality group in the UK is seeking an experienced Maintenance Manager to oversee maintenance operations across their estate. The role involves managing maintenance teams, ensuring safety and compliance, and developing budgets. Ideal candidates will have a strong background in maintenance management, particularly within hospitality. The position promises competitive pay and the chance to lead operations in a dynamic environment, with opportunities for career development and professional training.

Benefits

50% discount for up to 3 friends when dining in restaurants

30% discount in the wider group restaurants

Competitive industry pay

Career development opportunities and professional training

Qualifications

• Proven experience in maintenance management, ideally within hospitality, leisure, or multi-site operations.
• Strong understanding of building systems, health and safety, and statutory compliance.
• Experienced in managing teams and external contractors.
• Excellent organisational, communication, and problem-solving skills.
• Financially aware, with experience managing budgets and procurement.
• Hands-on, adaptable, and proactive in addressing maintenance challenges.

Responsibilities

• Oversee maintenance and facilities operations across the estate.
• Manage maintenance teams and contractors to ensure safety and efficiency.
• Develop and manage maintenance budgets, ensuring value for money.
• Lead a team of maintenance engineers, providing guidance and performance management.
• Coordinate maintenance-related work for property projects and refurbishments.
• Ensure work complies with safety policies and regulations.

Job description

We are looking for an experienced and proactive Maintenance Manager to oversee maintenance and facilities operations across our estate. Reporting to the Head of Estates, this role is responsible for managing maintenance teams and contractors, ensuring all sites operate safely, efficiently, and in full compliance with company and statutory standards. The Maintenance Manager will take a hands‑on approach to leading day‑to‑day maintenance activities, delivering preventative and reactive works, managing budgets, and supporting wider property projects and refurbishments.

Oversee Maintenance Operations

Work is completed safely, efficiently, and to a high standard. Oversee both preventative (PPM) and reactive maintenance programmes to minimise downtime and enhance asset performance. Ensure all statutory compliance and safety testing (fire, electrical, HVAC, water, gas, etc.) are completed on time and documented. Manage maintenance schedules, prioritising works based on operational needs and business impact. Respond effectively to urgent maintenance issues, coordinating resources and contractors as needed.

Team Leadership & Contractor Management

Lead, develop, and motivate a team of maintenance engineers and technicians. Provide clear guidance, supervision, and performance management to ensure consistent delivery standards. Manage third‑party contractors, ensuring quality, cost control, and adherence to safety regulations. Foster a collaborative, professional, and safety‑focused culture across the team.

Budgeting & Procurement

Support the Head of Estates in developing and managing maintenance budgets. Monitor spend, identify cost‑saving opportunities, and ensure value for money in all maintenance activity. Negotiate service contracts and supplier agreements to secure competitive terms. Track contractor performance against KPIs and service‑level agreements.

Project & Property Support

Assist with refurbishments, upgrades, and property improvement projects. Coordinate maintenance‑related work for new openings, closures, or major capital works. Provide technical advice and input into project planning and delivery.

Health, Safety & Compliance

Ensure all work is carried out in line with company safety policies, regulations, and legal requirements. Maintain up‑to‑date risk assessments, method statements, and safety documentation. Lead by example in promoting safe working practices and continuous improvement.

About You

• Proven experience in maintenance management, ideally within hospitality, leisure, or multi‑site operations.
• Strong understanding of building systems, health and safety, and statutory compliance.
• Experienced in managing teams and external contractors.
• Excellent organisational, communication, and problem‑solving skills.
• Financially aware, with experience managing budgets and procurement.
• Hands‑on, adaptable, and proactive in addressing maintenance challenges.

Benefits & rewards

• 50% discount for you and up to 3 friends when you dine in our restaurants.
• 30% discount in the wider group restaurants.
• Competitive industry pay.
• Opportunity to lead maintenance operations across a dynamic and growing hospitality group.
• Career development opportunities and professional training.
• Work within a supportive team committed to excellence, safety, and innovation.

Working Hours

This role may involve out‑of‑hours work, including evenings and weekends, to meet operational and emergency maintenance requirements.

About us

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. The Ivy Collection is a group of 61 restaurants across the UK and Ireland, including Ivy Brasseries, Ivy Asias, Harry's Restaurants, Brasserie of Light and the original Ivy West Street (established 1917). Our iconic restaurants are celebrated for exceptional food, outstanding service, and unforgettable moments.