Maintenance Manager

The Conduit; Camden Town; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading community organization in Camden Town is looking for a Maintenance Manager to oversee facility operations and maintenance. Key responsibilities include ensuring health and safety compliance, managing budgets, and leading sustainability initiatives. The ideal candidate should have over 5 years of relevant experience and knowledge in electrical and mechanical systems. Join a team dedicated to making a positive change in the community.

Qualifications

• Minimum 5 years' experience in building service maintenance.
• Good knowledge of mechanical systems and plumbing.
• Experience supervising small teams and external contractors.

Responsibilities

• Manage day-to-day maintenance of facilities.
• Ensure compliance with health & safety standards.
• Lead the maintenance budget and oversee Capex.

Skills

Building service maintenance experience

Knowledge of electrical systems

Strong interpersonal skills

Team management

Sustainability practices knowledge

Education

City & Guilds or NVQ Level 3 in engineering

IOSH Managing Safely or NEBOSH qualification

Job description

As our Maintenance Manager, you will act as the initial point of contact for the Facilities department, and liaise between the F&B Director, Club House Manager and the Heads of Departments. Your mission will be to deliver a safe and efficient operation whilst maintaining the highest possible standards and being pro‑active in management of the building. Additionally, you will focus on controlling costs as well as implementing and maintaining the best and most forward‑thinking practices in sustainability. We expect our Maintenance Manager to work towards sustainable, energy saving initiatives, and to assist in driving new sustainability projects. As a senior leader, you will be the voice for health and safety throughout the operation.

Responsibilities

• Day to day management (including repairs and maintenance) of facilities of the club and office.
• Maintain all health & safety controls, fire safety, risk assessments & staff training.
• Responsible for all the buildings services including management of service contracts such as, equipment repairs, pest control, plumbing, air conditioning, CCTV, comms room, audio visual, landscaping, and electrics.
• Ensure the building meets government regulations and environmental, health and security standards.
• Main point of contact for the Landlords management agents.
• Ensure all building licenses are kept up to date.
• Oversee the effective implementation of the maintenance and capex budgets.
• Achieve 85% or over pass rate on Food Alert H&S Audits
• To communicate in a timely and effective manner with all impacted parties on any proactive or reactive work that is required to be carried out that will impact business and trading.

Technical Control

• Daily/weekly prioritising of maintenance tasks
• Responsibility for overseeing CCTV system and supporting with training for the Duty Managers, Club House Manager and F&B Director
• Lead and oversee regular schedule of Planned Preventative Maintenance and update and communicate to the Club House Manager and F&B Director weekly.
• Ensure that maintenance procedures and controls that are in place are adhered to.
• Undertake weekly inspections of the club, reporting back to the Club House Manager and F&B Director identifying problem areas and creating an action plan for their improvement.
• Ensure all Breakdown/Emergency requests are dealt with efficiently and effectively.
• To continually assess/train that the liquor license conditions are adhered to by all operational teams working closely with the Club House Manager and F&B Director.
• Act as liaison between outside contractors/technical services suppliers.
• Ensure that all firefighting and associated alarm systems are in safe working order and maintained in line with local authority requirements.
• Ensure all purchasing procedures meet company standards using X-Ledger
• Ensure all electrical equipment is in safe working order in line with the regulations.
• Keep up to date records for statutory testing of electrical systems and portable appliance testing (PAT) and organise all regular PAT testing.
• Review all relevant Food Alert Reports and carry out actions as required relating to the physical structure and equipment elements of the report.
• Recording/ organising training, evac chair, fire warden & first aid and any other safety related training required.
• Manage detailed inventory of equipment, ensure in good working condition, and anticipate re-purchasing needs.
• Small goods management, stock needs are anticipated and actioned e.g. lightbulbs, batteries, printing, ink, and paper etc.
• Responsible for fob programming for Staff entrance and liaising with Estate Management for Neal Street Office access fobs.
• Looking into current sustainability trends and development possibilities in all ways in which it affects the business positively.

Communication

• Regular meetings with the Club House Manager and Food & Beverage Director to update and agree maintenance action plan and, discuss progress achieved, future activity, Capex, and time scales.
• Ensure that requests, queries, and/or complaints from the Heads of Department/Managers are investigated and administered within 24hrs.
• Constant awareness and communication of the status of all ongoing Maintenance tasks.
• Ensure any service level agreements are always met.

People Management

• Effective supervision of inhouse team and/or external contractors to ensure that all work is carried out within deadlines and is to the high standard the business requires.
• Daily / weekly organisation of departmental workload.
• To utilise the agency security in line with budget and Westminster Council conditions
• To maintain a high level of collaboration with department heads and other Conduit Colleagues to encourage correct usage of all equipment and services, such as Lifts, doors, toilets and other matters
• To work with all Conduit colleagues to encourage prompt and detailed reporting of and new or outstanding maintenance issues.
• Develop good working practices within the team encouraging the development of new skills and technical knowledge of your colleagues.
• Work with the senior leadership team on project managing all minor/major refurbishment work including budgets, attending project meetings, liaising with third party contractors.
• Where relevant, ensuring planning requirements are adhered to and liaising with Westminster council, as necessary.

Qualifications

• Minimum 5 years' experience in building service maintenance.
• Previous experience in workspace or Members environment or similar.
• Good knowledge of electrical, mechanical systems and plumbing and carpentry.
• City & Guilds or NVQ level 3 (or equivalent) in relevant engineering subject.
• Ideally IOSH managing Safely or NEBOSH qualified.
• Excellent written and oral communication well on both technical and non-technical subjects.
• Knowledge of Food Alert and Alert 65.
• Strong interpersonal skills and strong ability to work within a team.
• Experience of supervising and managing small team and external contractors.
• Active interest in sustainability practices - either professionally or personally.

About the Conduit

The Conduit serves as a home for people passionate about achieving positive social, environmental, and economic change. Our community shares our belief that world's most pressing problems are better understood as opportunities waiting for entrepreneurial solutions. The Conduit's mission is to convene a collaborative community that scales and accelerates solutions to the world's greatest challenges and provide its community with a physical home, with industry leading sustainable and ethical hospitality, where creativity and innovation can flourish. Our members are from all over the world, from all sectors and industries and are representative of the world we live in.