Maintenance Handyperson

Maintenance - CHCGL; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A hospitality company in Greater London is seeking a Maintenance Handyperson to join their team. The role involves implementing safety programs, responding to job requests, and maintaining high guest engagement. Required skills include strong technical abilities and excellent communication. The company emphasizes professional growth and offers various perks, including a travel allowance and staff discounts. This is an excellent opportunity to contribute to a vibrant workplace within the hospitality industry.

Benefits

Career opportunities

On-the-job training

Travel allowance

PERKBOX subscription

Employee Assistance Programme

Refer a Friend bonus

Employee Recognition Awards

Special staff rate after probation

Relocation accommodation

Qualifications

• Ability to communicate and organize according to different guest expectations.
• Willingness to learn and develop professionally.
• A second language is advantageous.

Responsibilities

• Implement safety programs including Water Hygiene and Fire Prevention.
• Respond to logged jobs and complete them within targeted times.
• Monitor stock levels and log shift activities.
• Report hazards or defects to senior management.
• Process handovers according to company guidelines.

Skills

Strong technical skills

Guest engagement skills

Communication skills

Organizational skills

Good command of English

Job description

Citadines Holborn-Covent Garden is seeking a confident MaintenanceHandyperson to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis.

You will report to the Maintenance Manager, supporting towardsproviding our guests with memorable experiencesof the city.

As our MaintenanceHandyperson, you will be responsible for:

• Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections
• Responding to job log system registered works and completing all jobs assigned within the targeted timescale
• Monitoring engineering stock levels and logging shift activities on a regular basis and communicate appropriately when needed
• Reporting any hazards or defects to senior management
• Processing handover in line with Company guidelines

To be successful in the role of Maintenance Handyperson, we require:

• Strong technical skills and willingness to learn
• Excellent guest engagement skills
• Ability to bring the guest experience to life throughout the hotel
• Ability to communicate and organise yourself in line with different guest expectations
• A good command of English is essential, a second language is advantageous

This is your opportunity to be part of our team as a MaintenanceHandyperson. We focus on your professional and personal development, and we offer:

• Genuine career opportunities within our business
• Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
• A travel allowance for every day you work to contribute to your commuting cost
• A PERKBOX subscription with benefits, retail discounts and savings available from your first day
• Employee Assistance Programme
• Refer a Friend bonus
• Employee Recognition Awards Ceremony and company team parties
• Once you pass your probation, a special staff rate when staying in our European properties
• Staff incentives when you and your team perform
• (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging

About Us

Citadines is a brand of The Ascott Limited.

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.

Trading as: Citadines by The Ascott Limited