Maintenance Engineer

Atalian Servest; Moor Side; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Multi-skilled Maintenance Engineer responsible for the planned and reactive maintenance of electrical and mechanical equipment. The ideal candidate will demonstrate strong leadership skills, excellent communication abilities, and a proactive approach. Key responsibilities include implementing PPM schedules, ensuring compliance with health and safety standards, and maintaining high levels of customer engagement. The company values trust, respect, unity, and empowerment in serving diverse communities.

Qualifications

• Proactive, self-motivated, and prepared to work diligently.
• Excellent verbal and written communication skills.
• Experience in a high-profile customer-facing environment.
• Ability to articulate thoughts clearly.

Responsibilities

• Implement and maintain PPM schedules and data collection.
• Manage client engagement to promote quality and loyalty.
• Ensure compliance with health and safety legislation.
• Communicate company objectives to site teams.

Skills

Strong team ethic

Excellent communication skills

Customer service skills

Strong IT skills

Leadership skills

Time management

Organizational skills

Education

Relevant H&S qualification (desired not essential)

17th/18th edition or equivalent HVAC qualification

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

Job Overview

Working Pattern: Monday to Friday. Overtime is occasionally available at weekends. The Multi-skilled Maintenance Engineer will deliver quality engineering, and will also be responsible for the planned and reactive maintenance of electrical and mechanical equipment through client’s office space, through the application of acquired electrical/mechanical diagnostic skills.

Responsibilities

• Implementation and maintenance of scope of works, PPM schedules and relevant data collection from contractors.
• Know and manage the business by effectively using MI reports, assessing individual results, and developing specific actions directly related to the management of the building and clients.
• Customer engagement must be a point of differentiation aimed at quality, ideas, acknowledgment and inspiration, which leads to an emotional and loyal brand and customer.
• Set high expectations for results and hold colleagues accountable to the measurable KPI scores associated.
• To ensure operations are delivered in line with the company accreditation requirements, i.e. ISO:9001, 14001 and OHSAS:18001.
• Full compliance with company operational platforms i.e. OCS Operations Processes.
• Total compliance with HSE and statutory requirements related to the respective client service provision.
• Ensure the overall people plan of the contract reflects high standards, succession planning, coupled with consistent mentoring and people development.
• Direct a standard with the contract management that reflects a staffing approach that meets the client requirements.
• Understand and administer the HR policies and procedures and ensure compliance with them.
• Responsible to consistently and effectively communicate the company objectives to all site teams.
• To ensure all work is carried out in a safe, proper and thorough manner taking into account Health and safety legislation, OCS policies and procedures, risk assessments and method statements.
• To be contactable, in an FM emergency, outside of working hours via the Security control room should the need arise, make operational decisions, and coordinate an appropriate response to ensure business continuity.
• Maintain confidentiality in all aspects of client and staff information.

Qualifications & Competencies

• Strong team ethic, proactive, self‑motivated, prepared to work diligently.
• Excellent communication – written and verbal.
• Excellent customer service skills, strong IT skills.
• Experience working within a high‑profile customer‑facing environment and strong administration skills.
• Ability to articulate thoughts into clear and concise written and verbal communication.
• Strong leadership skills; inspiring interpersonal effectiveness to motivate team, train talent and effect change.
• Excellent time‑management, organisation and ability to prioritise and multitask, with focus on detail.
• Experience at supervisor level.
• Relevant H&S qualification (desired not essential).
• IT literacy in MS Outlook, Word, Excel and PowerPoint.
• 17th/18th edition or equivalent HVAC qualification.

Company Overview

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.