Maintenance Controller in Bath

Energy Jobline ZR; Bath; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A prominent social enterprise is seeking a Maintenance Controller to manage property maintenance issues, ensuring compliance and efficient communication with stakeholders. Candidates should have customer service experience and IT skills, though property management experience is not essential as training will be provided. This role offers a competitive salary and hybrid working options after a probation period.

Benefits

Competitive salary with annual review

Training and development

Large discounts from shops, cinemas, and more

Qualifications

• Property management experience is preferred but not essential; training will be provided.
• The ideal applicant will be comfortable using various IT packages.
• Experience in customer service and stakeholder engagement is critical.

Responsibilities

• Manage the maintenance aspects of a portfolio of properties.
• Triage maintenance issues and liaise with tenants and contractors.
• Ensure client, company, and statutory requirements are met.

Skills

Customer Service Experience

Good IT skills

Stakeholder engagement skills

Time management

Experience working within a fast‑paced environment

Job description

Job Description

At Places for People, we hire people, not numbers! If you resonate with our values of community spirit, respect, and enthusiasm, we invite you to apply. We are the UK's leading social enterprise dedicated to creating inclusive and thriving communities for our customers and employees.

So, what are you waiting for? Join a Community that cares about you!

More About Your Role

We are looking to recruit a Maintenance Controller on a permanent basis. Reporting to the Operations Manager, you will proactively manage the maintenance aspects of a portfolio of properties, ensuring that client, company, and statutory requirements are always met. You will triage maintenance issues in a timely manner to the correct contractor and liaise with tenants, contractors, landlords, and clients to complete queries promptly and efficiently, and pay supplier invoices promptly.

Working hours: Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. After successfully completing a 6‑month probationary period, hybrid working (three days at home) is available.

A Basic DBS check is mandatory for this position.

More About You

Property management experience is preferred but not essential; training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages, and have a track record of working with various stakeholders.

Experience / Skills

• Customer Service Experience
• Good IT skills
• Stakeholder engagement skills
• Time management
• Experience working within a fast‑paced environment

Benefits

We offer a comprehensive benefits package, including:

• Competitive salary with annual review
• Training and development
• Extra perks such as large discounts from shops, cinemas, and more

What's Next?

If you meet the criteria and are ready to take the next step in your career, click apply. You will be redirected to our careers site where you can discover more about the role and apply directly.

As part of our commitment to and inclusive recruitment, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team at [e-mail].

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

If you are interested in applying for this job, please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.