Maintenance Controller

Holman Fleet Limited; Birmingham; On-site; GBP 36,000; Full time

Job summary

A leading fleet management company in Birmingham is seeking a Fleet Maintenance Controller to manage vehicle availability, costs, and customer service. This role includes authorisation requests, quality control, and ensuring vehicle compliance. The ideal candidate should have related technical qualifications, experience in fleet management, and strong communication skills. The position offers a competitive salary of around £36,000 per year, along with comprehensive benefits including health insurance and a retirement plan.

Benefits

Health Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending Accounts

Paid Time Off

Tuition Reimbursement

Qualifications

• Technical vehicle-related qualifications such as City & Guilds or equivalent.
• Demonstrable knowledge of motor vehicle mechanics.
• Experience in a workshop environment or similar.

Responsibilities

• Ensure costs are managed effectively and vehicle availability is maximised.
• Manage authorisation requests promptly and efficiently.
• Engage with customers appropriately in relation to authorisation activities.

Skills

Technical vehicle-related qualifications

Computer literate

Analytical and problem-solving abilities

Communication and influencing skills

Education

City & Guilds or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Job description

At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower and reward exceptional people. We are guided by our desire to get it right every time and by the acknowledgement that we have an opportunity to be better. To be better we must do better and to do better we must know better. That’s why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity and inclusion because we believe we are successful together when we feel trusted and supported. It is The Holman Way.

At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):

• Health Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• Retirement Plan
• Paid Time Off
• Tuition Reimbursement

We have an exciting opportunity that has arisen for a Fleet Maintenance Controller to join our growing Operations Team here at Holman UK. The role is based in our Birmingham office near the NEC so please bear this in mind when applying. This is a permanent opportunity and the salary is circa 36000.00 per year, dependent on qualifications and experience.

Key Responsibilities will include :

• Ensure costs are managed effectively, vehicle availability is maximised and customers are provided with exceptional service. This primarily involves :
• Managing authorisation requests promptly and efficiently; validating that work is necessary and that correct pricing and labour times are applied; challenging vendors appropriately and ensuring highly accurate input of all appropriate information into Holman systems to the extent determined by the business.
• Controlling downtime effectively; conducting quality work progression activity and updating systems clearly and accurately.
• Engaging with customers appropriately in relation to authorisation activities, determining the most cost‑effective solutions and ensuring customers are updated appropriately on work progress.

Education and / or Training :

• Technical vehicle‑related qualifications such as City & Guilds or equivalent.
• Demonstrable detailed knowledge of motor vehicle mechanics, preferably extending to include HGV and ancillary equipment fitted to vehicles.
• Computer literate with a working knowledge of Microsoft applications – primarily Outlook and Excel.
• Qualifications or good knowledge around vehicle compliance requirements and full appreciation of the necessity of vehicles and equipment being compliant.

Relevant Work Experience :

• Experience in a workshop environment or similar.
• Experience working within a team in an office environment.
• Adept at computer use and familiar with Microsoft applications.

Planning / Organising / Managerial Knowledge :

• (Ranges from task‑focused to integrating related functions to broadly strategic integration)
• Demonstrable analytical and problem‑solving abilities.
• Ability to multi‑task with consistency and accuracy.
• Highly organised, able to manage a variety of work‑streams effectively.
• Ability to work efficiently in a structured, methodical manner.
• Strong administration skills with an ability to organise and prioritise workload effectively.
• Collaborative, proactive and dynamic approach.
• Committed to finding solutions with an ability to use initiative and common sense.

Communicating & Influencing Skills :

• Able to communicate effectively, build and maintain a rapport with people at all levels.
• Ability to manage difficult conversations effectively and hold conversations at a technical level.
• Ability to listen and have confidence to question if the understanding of requirements is not absolutely clear.
• Ability to interpret information speedily and accurately and take appropriate actions.
• Be able to convey information concisely to appropriate personnel.

Whats in it for you

• 25 days annual holiday entitlement (8 bank holidays).
• Floating Day Holiday in lieu of Birthday.
• Group Personal Pension Plan.
• Death in Service insurance cover.
• Critical illness insurance cover.
• Free parking.
• Health cash plan.
• Partners In Excellence rewards – Partner of the Quarter, Partner of the Year Bonus.
• Free Breakdown cover (eligible employees – service related).
• Long Service Awards – Support for further education / employee development.

The need to know parts :

• You must have the right to remain and work in the UK.
• You must tell us about any previous convictions or cautions, including any deemed as spent. These will not necessarily exclude you from employment but they must be declared at the point of application.
• Please also be aware we do not provide sponsorship for any of our positions advertised.

We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives and skills.

We therefore encourage applications from all genders, races, religions, ages and sexual orientations as well as parents, veterans, people living with disabilities and any other groups that could bring diverse perspectives to our business.

Holman is a global automotive leader that serves both commercial and consumer clients. The Holman Way by always doing the right thing for our people, our customers and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family‑owned automotive service organisations in North America with more than 6500 employees across North America, the UK and Germany.

Holman delivers a unique range of automotive‑centric services including industry‑leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately‑owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously driving Whats Right.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Key Skills: Aviation Safety, Corporate Banking, Front Office, AC Maintenance, Cosmetics, Art.

Employment Type : Full-Time

Experience : years

Vacancy : 1