Maintenance Controller

Holman Enterprises; Birmingham; On-site; GBP 36,000; Full time

Job summary

A leading automotive company in Birmingham is seeking a Fleet Maintenance Controller to manage vehicle availability and costs. This permanent position offers a salary of circa £36,000 per year. Ideal candidates will have technical vehicle qualifications and experience in a workshop environment. Benefits include health insurance, pension plans, and additional perks.

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Tuition Reimbursement

Death in Service Insurance

Qualifications

• Technical vehicle-related qualifications.
• Experience in a workshop environment.
• Analogical and problem-solving skills.

Responsibilities

• Ensure costs are managed effectively.
• Engage with customers on authorisation activities.
• Control downtime and update systems.

Skills

Knowledge of motor vehicle mechanics

Strong communication skills

Problem-solving abilities

Organizational skills

Education

Technical vehicle-related qualifications such as City & Guilds

Tools

Microsoft Excel

Microsoft Outlook

Job description

Overview

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. Holman is proud to offer benefits to support you and your family; this overview covers programs that may vary by country or worker type:

• Health Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• Retirement Plan
• Paid Time Off
• Tuition Reimbursement

Role

We have an exciting opportunity for a Fleet Maintenance Controller to join our growing Operations Team at Holman UK. The role is based in our Birmingham office, near the NEC. This is a permanent position with a salary circa £36,000 per year, dependent on qualifications and experience.

Key Responsibilities

• Ensure costs are managed effectively, maximize vehicle availability, and deliver exceptional service to customers.
• Manage authorisation requests promptly, validate work is necessary, apply correct pricing and labour times, challenge vendors appropriately, and input accurate information into Holman systems as required by the business.
• Control downtime, conduct quality work progression activities, and update systems clearly and accurately.
• Engage with customers regarding authorisation activities, determine cost-effective solutions, and keep customers updated on work progress.

What we're looking for

Education and/or Training

• Technical vehicle-related qualifications such as City & Guilds or equivalent
• Demonstrable, detailed knowledge of motor vehicle mechanics, preferably including HGV and ancillary equipment
• Computer literate with working knowledge of Microsoft Outlook and Excel
• Qualifications or good knowledge of vehicle compliance requirements and the importance of compliant vehicles and equipment

Relevant Work Experience

• Experience in a workshop environment or similar
• Experience working within a team in an office environment
• Adept at computer use and familiar with Microsoft applications

Planning/Organizing/Managerial Knowledge

• Demonstrable analytical and problem-solving abilities
• Ability to multi-task with consistency and accuracy
• Highly organised with the ability to manage multiple workstreams
• Structured, methodical work approach
• Strong administration, prioritisation, and workload management
• Collaborative, proactive, and dynamic
• Committed to finding solutions with initiative and common sense

Communicating & Influencing Skills

• Effective communication and ability to build rapport at all levels
• Ability to manage difficult conversations and discuss technical matters
• Active listening and the confidence to seek clarification when requirements are unclear
• Ability to interpret information quickly and act appropriately
• Convey information concisely to appropriate personnel

What’s in it for you?

• 25 days annual holiday entitlement (+ 8 bank holidays)
• Floating Day Holiday in lieu of Birthday
• Group Personal Pension Plan
• Death in Service insurance cover
• Critical illness insurance cover
• Free parking
• Health cash plan
• Partners In Excellence rewards – Partner of the Quarter, Partner of the Year, Bonus
• Free Breakdown cover (eligible employees – service related)
• Long Service Awards, support for further education / employee development

How to apply

If this sounds like the role for you, we look forward to receiving your application!

The need to know

• You must have the right to work in the UK.
• Disclosures: you must declare any previous convictions or cautions (including spent convictions) at the point of application. These will not necessarily exclude you from employment.
• Please note we do not provide sponsorship for any of our positions.

We are an equal opportunity employer and welcome applications from all backgrounds. Holman UK is committed to diversity and inclusion and seeks to recruit, develop and retain the most talented people from varied backgrounds, perspectives and skills.

Holman is a global automotive leader with a long history of serving clients across North America and the UK. The Holman Way is about doing the right thing for our people, customers, and community.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This policy covers all terms and conditions of employment.