Maintenance Assistant

The NICI Lymington; Pennington; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary plus service charge

Staff discounts across THE NICI COLLEC

Training and development opportunities

Career progression within a growinglux

Meals on duty

Job summary

THE NICI Bournemouth is seeking a proactive Maintenance Assistant to join our Engineering team. You will perform planned and reactive maintenance across the hotel, helping keep facilities to the highest standards and ensuring guest comfort and safety.

Reporting to the Maintenance Manager, you will handle basic repairs, support projects, maintain records, and coordinate with contractors, with shifts including weekends and bank holidays when required.

Qualifications

• Previous experience in a maintenance, facilities, or engineering role in hospitality.
• Good all-round practical skills across a variety of maintenance disciplines.
• Proactive approach with strong problem-solving abilities.

Responsibilities

• Carry out planned preventative and reactive maintenance across the hotel.
• Respond promptly to maintenance requests from all departments.
• Complete general repairs, including basic plumbing, electrical, carpentry, decorating, and painting tasks.
• Assist in maintaining guest bedrooms, public areas, back-of-house spaces, and external grounds to the highest standards.
• Support the Maintenance Manager with ongoing projects and routine inspections.
• Ensure all maintenance work is completed safely and in line with company procedures.
• Work alongside external contractors when required.
• Maintain accurate maintenance records and complete work orders efficiently.
• Ensure compliance with health & safety regulations and hotel policies.
• Identify potential maintenance issues and proactively recommend solutions.

Skills

Maintenance experience

Facilities knowledge

Electrical basics

Problem-solving

Teamwork

Attention to detail

Job description

Maintenance Assistant – THE NICI Bournemouth

About THE NICI Collection

THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, outstanding food and drink, and unforgettable guest experiences to some of the UK's most desirable locations.

What began with THE NICI Bournemouth, our flagship hotel inspired by Miami's South Beach, has grown into an exciting collection of destination-led properties. In June 2026, the collection expanded with the opening of THE NICI Newquay, inspired by Italy's Amalfi Coast, and THE NICI New Forest, inspired by the luxury and charm of the Hamptons.

This marks an exciting new chapter for THE NICI Collection—and it's only the beginning. As we continue to grow, we are looking for passionate hospitality professionals to join our team and help create memorable experiences for our guests.

The Role

We are looking for a proactive and reliable Maintenance Assistant to join the Engineering team at THE NICI Bournemouth.

Reporting to the Maintenance Manager, you will be responsible for carrying out planned and reactive maintenance across the hotel, ensuring our facilities are maintained to the highest standards. You will play an important role in creating a safe, comfortable, and well-presented environment for our guests and colleagues while supporting the day-to-day operation of the hotel's engineering function.

Key Responsibilities

• Carry out planned preventative and reactive maintenance across the hotel.
• Respond promptly to maintenance requests from all departments.
• Complete general repairs, including basic plumbing, electrical, carpentry, decorating, and painting tasks.
• Assist in maintaining guest bedrooms, public areas, back-of-house spaces, and external grounds to the highest standards.
• Support the Maintenance Manager with ongoing projects and routine inspections.
• Ensure all maintenance work is completed safely and in line with company procedures.
• Work alongside external contractors when required.
• Maintain accurate maintenance records and complete work orders efficiently.
• Ensure compliance with health & safety regulations and hotel policies.
• Identify potential maintenance issues and proactively recommend solutions.

About You

• Previous experience in a maintenance, facilities, or engineering role, ideally within hospitality or a customer-focused environment.
• Good all-round practical skills across a variety of maintenance disciplines.
• A proactive approach with excellent problem-solving abilities.
• Strong organisational skills and attention to detail.
• Ability to work independently as well as part of a team.
• A positive attitude with a commitment to maintaining high standards.
• Flexible to work shifts, including weekends and bank holidays when required.

What We Offer

• Competitive salary plus service charge.
• Staff discounts across THE NICI Collection.
• Training and development opportunities.
• Career progression within a growing luxury hotel group.
• Meals on duty.

Join Us

Join THE NICI Bournemouth and be part of an exciting luxury lifestyle hotel where exceptional hospitality, beautifully maintained surroundings, and memorable guest experiences are at the heart of everything we do.

Compensation: To be discussed