Maintenance Assistant

Leonardo Hotels; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group is seeking a Maintenance Assistant to ensure smooth operations in their Greater London hotel. The ideal candidate will proactively address maintenance issues and support the Maintenance Manager. Basic maintenance skills and a great communicator's mindset are essential. Enjoy perks like hotel discounts, training programs, and recognition schemes. Join a vibrant team committed to delivering excellent guest experiences while celebrating individual diversity and backgrounds.

Benefits

Special rates on hotel rooms

Company recognition scheme

Talent referral scheme

Thank You Week events

Wellbeing Calendar

Ongoing training with progression paths

Qualifications

• You should have some basic general maintenance skills.
• Motivation to seek further development and learn new skills is essential.
• Being a great communicator is key as you'll be a part of the hotel team.

Responsibilities

• Support the Maintenance Manager by addressing maintenance issues.
• Perform minor fixes to ensure operations run smoothly.
• Work collaboratively with the hotel team to enhance guest experience.

Skills

Basic general maintenance skills

Great communication

Motivation to learn new skills

Energetic and willing to try new things

Job description

The Maintenance Assistant will support the smooth running and objectives of the Maintenance department. All members of the department work together to create memorable moments for guests, in line with both company and hotel‑specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Maintenance Assistant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Maintenance Manager and keep things running like clockwork. Take a deep breath because you'll be stepping into a busy role! You'll be proactively addressing maintenance issues and performing minor fixes whilst working as part of a vibrant team to ensure all guests have an excellent stay with us.

If you're our ideal Maintenance Assistant, you will:

• Be motivated to seek further development and learn new skills
• Be a great communicator, as you're a key member of our hotel team
• Be energetic and keen to give anything a try, even if it's new to you!
• Already have some basic general maintenance skills

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company‑wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job‑related training programmes with clear paths for progression

We're committed to creating a workplace where every individual—regardless of background, identity, or lived experience— is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us?

We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!