Maintenance Assistant

Leonardo Hotels; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in the UK seeks a Maintenance Assistant to support smooth operations in the Maintenance department. You will proactively address maintenance issues and ensure excellent guest experiences, working closely with the Maintenance Manager and hotel team. Ideal candidates should have basic maintenance skills, be great communicators, and be eager to learn. This role offers opportunities for development and progression within the hospitality sector.

Benefits

Special rates on hotel rooms across the UK & Europe

Company-wide recognition scheme

Talent referral scheme

Thank You Week events

Ongoing job-related training programmes

Qualifications

• Motivated to seek further development and learn new skills.
• Key member of the hotel team; good communicator.
• Energetic and keen to take on new challenges.

Responsibilities

• Support the Maintenance Manager with daily tasks.
• Proactively address maintenance issues and perform minor fixes.
• Work as part of a team to ensure guest satisfaction.

Skills

Basic general maintenance skills

Great communication

Energy and willingness to try new things

Job description

Overview

The Maintenance Assistant will support the smooth running and objectives of the Maintenance department. All members of the department work together to create memorable moments for guests, in line with both company and hotel‑specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Maintenance Assistant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Maintenance Manager and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be proactively addressing maintenance issues and performing minor fixes whilst working as part of a vibrant team to ensure all guests have an excellent stay with us.

Ideal Candidate

• Be motivated to seek further development and learn new skills
• Be a great communicator, as you’re a key member of our hotel team
• Be energetic and keen to give anything a try, even if it’s new to you!
• Already have some basic general maintenance skills

Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company‑wide recognition scheme: you could earn vouchers to spend on a wide range of high‑street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job‑related training programmes with clear paths for progression

Our Commitment

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience— is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why Join Us?

We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!