Mainframe Support Lead/Manager - New

RedRock Resourcing; United Kingdom; On-site; GBP 70,000 - 110,000; Full time

Job summary

RedRock Resourcing in the United Kingdom is seeking a Mainframe Support Lead/Manager to oversee mainframe operations, scheduling, and batch processing. You will lead production or IT operations teams in a complex environment and drive incident response.

The role emphasizes automation, recovery planning, data-driven improvement, and cross-team collaboration to enhance resilience and performance.

Qualifications

• Experience with mainframe operations, scheduling, and batch processing.
• Proven track record leading production or IT operations teams in complex environments.
• Comfort in incident and major incident handling and decision-making under pressure.
• Interest in automation and continuous improvement to enhance stability.

Responsibilities

• Lead and mentor high-performing, resilient operations teams.
• Oversee incident response and major incident management with clear decision-making.
• Design and implement systems and processes prioritising recovery and stability.
• Drive automation and data-driven improvements across the operations stack.

Skills

Mainframe operations

Enterprise scheduling

Batch processing

Team leadership

Incident management

Automation

Operational resilience

Data-driven decisions

Collaboration

Governance & risk awareness

Job description

A leading organisation requires an Mainframe Support Lead/Manager with experience of supporting mainframe environments and scheduling activities. Suitable candidates will have the following:

• Good knowledge of mainframe operations, enterprise scheduling, and batch processing
• Strong experience of leading production or IT operations teams in a complex environment
• Confidence working in incident and major incident environments, making decisions under pressure
• A passion for automation and continuous improvement
• Experience improving operational resilience and recovery practices
• Strong analytical thinking, using data to drive decisions and improvements
• Excellent collaboration skills, with the ability to influence across teams and partners
• Awareness of risk, governance, and working in regulated environments (desirable)

Additionally, the successful candidate will exhibit the folloiwng qualities:

• Leads with clarity and builds high-performing, resilient teams
• Stays calm and makes sound decisions even in high-pressure situations
• Thinks ahead, designing systems and processes with recovery and stability in mind
• Sees opportunities to simplify through automation and smarter ways of working
• Builds strong relationships and brings people together to solve problems

Excellent opportunity to join a market leader!