Main - Sales Assistant

WHSmith Careers; Birmingham; Hybrid; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Retail partner deals

Employee assistance programme

Job summary

WHSmith Careers is hiring a Sales Assistant in the United Kingdom. The role offers 30 hours per week over 4 days with shifts between 6am and 11pm, seven days a week including bank holidays. You’ll deliver excellent customer service, replenish stock, and ensure stores look inviting with strong displays.

You'll join a team that values collaboration, adaptability and a positive customer journey, while benefiting from pension, annual leave, employee discounts and other partner deals.

Qualifications

• Delivering a friendly, helpful service to all customers.
• Maintaining tidy, inviting store areas and stock levels.
• Upholding clear, appealing product displays for shoppers.
• Working well in a team and supporting colleagues.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

This is a fully flexible position working 30 hours per week over 4 days, candidates must be able to work a variety of shifts between 6am and 11pm as required by business needs, we are open 7 days a week including bank holidays.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.