Macmillan Cancer Information & Support Service Assistant

Tameside and Glossop Integrated Care NHS FT; Ashton-under-Lyne; On-site; GBP 20,000 - 30,000; Part time

Job summary

A regional healthcare provider is looking for a Macmillan Cancer Information and Support Assistant in Ashton-under-Lyne. This permanent part-time role involves providing expert support to those affected by cancer, coordinating volunteer efforts, and administrative tasks. Ideal candidates will have excellent communication and organizational skills, along with a desire to work flexibly across community settings. Benefits include flexible working arrangements, sick pay, and NHS Pension Scheme.

Benefits

Flexible working

27-33 days annual leave plus bank holidays

NHS Pension Scheme

Gym discount

Free bicycle loan scheme

Qualifications

• Experience in providing information to the public in a community or healthcare setting.
• Ability to coordinate, mentor, and train volunteers or newly recruited staff.
• Flexibility in working across different care and community settings.

Responsibilities

• Provide support to access high-quality information regarding cancer.
• Administrative support to the Service Manager and team.
• Collation, collection, and inputting of data for service monitoring.

Skills

Excellent communication skills

Organisational skills

Ability to work as part of a team

Initiative

Knowledge of healthcare setting

IT skills

Job description

Macmillan Cancer Information and Support Assistant

Permanent Contract.

18.75 hours a week.

An exciting opportunity has arisen at Tameside and Glossop Integrated Care NHS Foundation Trust for the position of Macmillan Cancer Information and Support Assistant.

We are looking for an extremely organised person who can use their initiative but can also work well as part of a team. The individual will need excellent communication skills to provide expert information and support to people affected by cancer.

Desirable experience for this role includes knowledge of Macmillan’s aims and values, providing information to the public in a community or healthcare setting, IT skills, managing information resources, and supporting and supervising volunteers.

The post holder should have the ability to work flexibly, using their initiative, helping to develop and integrate the service across different care and community settings, delivering outreach sessions and support groups.

Responsibilities

• The post-holder will meet with users of the service (e.g. patients/clients, carers, relatives and professionals) offering support to access high-quality information and support in relation to cancer. This will include the assessment of service users’ information and support needs, provision of verbal and written information, supportive listening, action planning and signposting to available services and support.
• Provide administrative support to the Service Manager and team as needed.
• Working within the Macmillan Cancer Information and Support Service Team across sites in Tameside and Glossop, the post holder will be responsible for the collation, collection and inputting of data required to monitor and quality assure the services, as well as the development of service information reports and reporting timeframes.
• The post holder will be required to help coordinate, mentor and train volunteers or newly recruited staff and will be expected to provide cover for the Service Manager during periods of annual leave and absence.
• This post requires the ability to recognise and work within the limits of own competence and responsibility, referring issues beyond these limits to the relevant team member. It also requires initiative and a measure of independent judgment while operating within procedural guidelines.
• Excellent communication skills and professionalism are essential.

Interview Date – tbc

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.

Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health &care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Compassion
• Accountability
• Respect
• Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits include flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

For enquiries, please call David Banks, Macmillan Cancer Information and Support Services Manager on 0161 922 5644.

For further details / informal visits contact: Name: David Banks Job title: Macmillan Information and Support Services Manager Email address: [e-mail] Telephone number: 0161 922 5644