Macmillan Breast Care Nurses' Secretary | Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS organization is seeking a full-time Macmillan Breast Care Nurses' Secretary in Manchester. The ideal candidate will have secretarial experience and be enthusiastic, reliable, and flexible. Key responsibilities include collaborating with the Macmillan Breast Care team, managing patient communications, and ensuring documentation aligns with NHS standards. This role offers a unique opportunity to contribute to patient care at North Manchester General Hospital and Royal Oldham Hospital.

Qualifications

• Experience in a secretarial role is essential.
• Enthusiastic and reliable individual who can work well in a team.
• Flexibility to adapt to the needs of the role.

Responsibilities

• Collaborate with the Macmillan Breast CNS team.
• Communicate with multi-disciplinary team members.
• Document all patient interactions in line with Trust policy.
• Triage telephone contacts and provide advice as necessary.
• Support colleagues to promote cohesive team objectives.
• Participate in data collection and audits.
• Prioritise and plan own workload.

Skills

Secretarial experience

Enthusiastic

Flexible

Teamwork

Tools

Hive

Job description

Overview

An exciting opportunity has arisen to join the breast care nursing team as a full-time, 37.5 hours per week, Macmillan Breast Care Nurses’ Secretary. The successful candidate will have secretarial experience although training to use the specific systems will be given. You will be enthusiastic, reliable, flexible and able to work well within a team. The role includes answering patient telephone calls, typing letters, updating the trust IT system (Hive) amongst other duties. You will be required to work closely with the Macmillan Breast Clinical Nursing team.

The role will be based at North Manchester General Hospital and Royal Oldham Hospital.

Responsibilities

• Work collaboratively with the Macmillan Breast CNS team to provide a seamless service, which is responsive to patients’ / carers’ / relatives’ needs.
• Communicate effectively with members of the multi-disciplinary team to avoid delays in pathway and to keep patient informed at all times.
• Ensure that all aspects of care / interaction with patients / carers / relatives are documented in line with Trust policy and on the department’s IT systems.
• Triage telephone contacts providing basic advice and refer to Macmillan Breast CNS’ as required or sign post patients to other sources such as booking and scheduling.
• To share knowledge and information, supporting colleagues to promote a cohesive team and the achievement of objectives for the service.
• Be involved with data collection and audits to analyse the Macmillan breast CNS service and improve patient care.
• To take responsibility for the planning and prioritisation of own workload, using own initiative.

About MFT

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

We’re looking forward to hearing from you!

This advert closes on Tuesday 18 Nov 2025