Macmillan Breast Care Nurses' Secretary

NHS; Manchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Manchester is seeking a full-time Macmillan Breast Care Nurses' Secretary. The ideal candidate will have secretarial experience and strong organizational skills. Responsibilities include managing patient calls and collaborating with the nursing team. This role promises a supportive work environment with a commitment to patient care and team dynamics. Salary ranges from £24,937 to £26,598 per annum.

Qualifications

• Secretarial experience with training for specific systems provided.
• Ability to work as part of a team and communicate effectively.

Responsibilities

• Answer patient telephone calls and update the IT system.
• Work collaboratively with the Macmillan Breast CNS team.
• Document all patient interactions in line with Trust policy.

Skills

Excellent time management skills

Excellent organisational skills

Excellent interpersonal skills

Excellent communication skills

Ability to work quickly and accurately under pressure

Patient confidentiality must be adhered to

Adaptable and flexible

Advanced keyboard skills

Good attendance record

Education

European Computer Driving License (ECDL)

Tools

Microsoft Publisher

Job description

Manchester University NHS Foundation Trust

Macmillan Breast Care Nurses' Secretary

The closing date is 18 November 2025

An exciting opportunity has arisen to join the breast care nursing team as a full-time, 37.5 hours per week, Macmillan Breast Care Nurses' Secretary. The successful candidate will have secretarial experience although training to use the specific systems will be given. You will be enthusiastic, reliable, flexible and able to work well within a team. The role includes answering patient telephone calls, typing letters, updating the trust IT system (Hive) amongst other duties. You will be required to work closely with the Macmillan Breast Clinical Nursing team.

The role will be based at North Manchester General Hospital and Royal Oldham Hospital.

Main duties of the job

Work collaboratively with the Macmillan Breast CNS team to provide a seamless service, which is responsive to patients' / carers' / relatives' needs.

Communicate effectively with members of the multi-disciplinary team to avoid delays in pathway and to keep patient informed at all times.

Ensure that all aspects of care / interaction with patients / carers / relatives are documented in line with Trust policy and on the department's IT systems.

Triage telephone contacts providing basic advice and refer to Macmillan Breast CNS' as required or sign post patients to other sources such as booking and scheduling.

To share knowledge and information, supporting colleagues to promote a cohesive team and the achievement of objectives for the service.

Be involved with data collection and audits to analyse the Macmillan breast CNS service and improve patient care.

To take responsibility for the planning and prioritisation of own workload, using own initiative.

About us

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

Were looking forward to hearing from you!

Person Specification

Skills

• Excellent time management skills and the ability to prioritise workload effectively
• Excellent organisational skills in managing own workload
• Excellent interpersonal skills and the ability to work effectively as a member of a team
• Excellent communication skills, enabling tact and diplomacy when relaying sensitive information
• Ability to work quickly and accurately under pressure, using own initiative in relaying complex medical information
• Patient confidentiality must be adhered to
• Adaptable and flexible to meet the needs of the service to include continuing education and professional development via personal development plans
• Advanced keyboard skills
• Good attendance record, reliable and punctual

Qualifications

• European Computer Driving License (ECDL) or willing to work towards

Experience

• Microsoft Publisher or equivalent experience
• Working for the NHS in a similar role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Manchester University NHS Foundation Trust

£24,937 to £26,598 a yearPer Annum, (Pro Rata)