Macmillan Breast Care Nurses' Secretary

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a full-time Macmillan Breast Care Nurses' Secretary in Manchester. The role requires a reliable and enthusiastic individual with secretarial experience. You will manage patient interactions, document care, and support the nursing team in delivering high-quality patient care. This position offers a unique opportunity to work in a supportive environment within a large NHS Trust.

Qualifications

• Previous experience in a secretarial role.
• Ability to work collaboratively within a team.
• Excellent communication skills.

Responsibilities

• Answer patient telephone calls and provide basic advice.
• Document all aspects of care as per Trust policy.
• Participate in data collection and audits.
• Prioritize and plan own workload effectively.

Skills

Secretarial experience

Enthusiastic

Reliable

Flexible

Teamwork

Tools

Hive (Trust IT system)

Job description

An exciting opportunity has arisen to join the breast care nursing team as a full-time, 37.5 hours per week, Macmillan Breast Care Nurses' Secretary. The successful candidate will have secretarial experience although training to use the specific systems will be given. You will be enthusiastic, reliable, flexible and able to work well within a team. The role includes answering patient telephone calls, typing letters, updating the trust IT system (Hive) amongst other duties. You will be required to work closely with the Macmillan Breast Clinical Nursing team, Work collaboratively with the Macmillan Breast CNS team to provide a seamless service, which is responsive to patients' / carers' / relatives' needs.

Communicate effectively with members of the multi-disciplinary team to avoid delays in pathway and to keep patient informed at all times.

Ensure that all aspects of care / interaction with patients / carers / relatives are documented in line with Trust policy and on the department's IT systems.

Triage telephone contacts providing basic advice and refer to Macmillan Breast CNS as required or sign post patients to other sources such as booking and scheduling.

To share knowledge and information, supporting colleagues to promote a cohesive team and the achievement of objectives for the service.

Be involved with data collection and audits to analyse the Macmillan breast CNS service and improve patient care.

To take responsibility for the planning and prioritisation of own workload, using own initiative.

MFT is one of the largest NHS Trust in England with a turnover of over £3bn and is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.