MAC Cardiff Store 30hrs Key Holder

ESTÉE LAUDER Companies; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading beauty retailer in Cardiff is seeking a dynamic Key Holder to support the management team. In this role, you will lead by example, ensuring excellent customer service and smooth store operations. Previous retail experience is essential, with responsibilities including cash handling and supporting the sales team. This position offers a pathway to a fulfilling career in the beauty industry.

Benefits

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational customer service.
• Desirable previous retail operations experience.
• Desirable previous supervisory experience.
• Available for retail hours including weekends.
• Must provide proof of right to work in the country.

Responsibilities

• Support Store Manager and Assistant Manager.
• Lead by example and coach the sales team.
• Handle cash reconciliation and store operations.
• Open and close the store on a rota basis.

Skills

Retail experience

Cash handling

Coaching and mentoring

Customer service

Tools

Retail point-of-sale software

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching / mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview